Restaurant Host — Warm Welcome & Reservations

Hawksmoor; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Tronc pay

Free team meals

50% food discount

Overtime pay

Income protection

Volunteer days

Early wage access

Referral bonuses

Travel savings

Welfare budget

Training & progression

Job summary

Hawksmoor is seeking a Restaurant Host to welcome guests, manage reservations and seating, and support the floor team in a fast-paced steakhouse environment. You will help deliver warm, generous hospitality from the first hello, interact with guests, and assist with cloakroom duties during busy periods.

The role emphasizes friendly, customer-focused service, organizational skills and teamwork, with full training provided for those new to hospitality.

Qualifications

• Naturally friendly, confident and great with people.
• Comfortable working in a fast-paced, busy restaurant environment.
• Organised, calm and able to think on your feet.
• A reliable team player who enjoys being part of a close-knit team.
• Previous hospitality or customer-facing experience is helpful but not essential, full training provided

Responsibilities

• Welcome guests warmly and confidently on arrival
• Manage reservations, walk-ins and waiting lists during service
• Seat guests and manage the flow of the restaurant to support smooth service
• Oversee cloakroom and guest arrivals during busy periods
• Communicate clearly with managers, floor teams and the kitchen
• Support the floor team by helping set and reset tables and assist service when needed
• Handle guest enquiries in person, by phone and email with care and professionalism

Skills

People skills

Hospitality mindset

Fast-paced environment

Team player

Customer-facing experience

Job description

Hawksmoor is seeking a Restaurant Host to welcome guests, manage reservations and seating, and support the floor team in a fast-paced steakhouse environment. You will help deliver warm, generous hospitality from the first hello, interact with guests, and assist with cloakroom duties during busy periods.

The role emphasizes friendly, customer-focused service, organizational skills and teamwork, with full training provided for those new to hospitality.