Restaurant GM: Lead Teams, Drive Results, Elevate Guest Experience

KFC; Glasgow; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC in Glasgow is seeking a Restaurant General Manager to take full ownership of the restaurant's performance, people, culture and guest experiences. You will lead from the front, build a high performing leadership team, and drive long-term business results while maintaining high operational standards.

You will recruit and develop talent, manage labour and stock, and deliver fast, friendly service that makes every guest feel welcome.

Qualifications

• Proven ability to lead a restaurant from the front and own performance, people, culture and results.
• Strong coaching and feedback skills to develop a high performing team.
• Ability to recruit, develop and progress talent for long-term success.

Responsibilities

• Lead the restaurant's performance, culture and standards with confidence and make sound decisions.
• Build and lead a high performing leadership team, delegating with confidence and recognizing great performance.
• Attract and develop diverse talent and create clear development pathways for growth.
• Keep the restaurant running smoothly by setting priorities and planning labour and stock effectively.
• Deliver exceptional guest experiences with fast, friendly, and consistent service.
• Guide the restaurant through change and partner with Area Coach to drive long-term business success.

Skills

Leadership

People management

Commercial awareness

Guest experience

Job description

KFC in Glasgow is seeking a Restaurant General Manager to take full ownership of the restaurant's performance, people, culture and guest experiences. You will lead from the front, build a high performing leadership team, and drive long-term business results while maintaining high operational standards.

You will recruit and develop talent, manage labour and stock, and deliver fast, friendly service that makes every guest feel welcome.