Restaurant GM: Lead Teams, Drive Performance & Experience

KFC Midlands; Stratford-upon-Avon; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pay rate £38,000 - £42,000

BONUS

Extra holiday

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Midlands is seeking a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You’ll own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving team culture.

You'll recruit, coach and motivate staff, maintain compliance, manage rosters, stock and reporting, and relentlessly push for great guest moments every shift. If you’re ambitious, join us.

Qualifications

• Leadership experience managing teams.
• Ability to coach and develop staff to raise performance.
• Strong operations and compliance mindset.
• Experience owning KPIs and driving results.

Responsibilities

• Lead restaurant front-to-back and own performance goals.
• Build and coach a high-performing team that exceeds standards.
• Own KPIs and drive delivery of targets every shift.
• Manage rostering, stock, and reporting to keep things running smoothly.
• Create memorable guest experiences that convert first-time visitors into regulars.

Skills

Leadership

Team management

Operations management

KPI ownership

Job description

KFC Midlands is seeking a Restaurant General Manager to lead from the front, take full ownership of the restaurant, and drive performance while building a team that exceeds standards. You’ll own the numbers, the vibe, and the guest experience, ensuring smooth operations and a thriving team culture.

You'll recruit, coach and motivate staff, maintain compliance, manage rosters, stock and reporting, and relentlessly push for great guest moments every shift. If you’re ambitious, join us.