Restaurant GM: Lead Teams, Drive KPIs & Guest Experience

KFC South East; Bognor Regis; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager to take full ownership of the restaurant, drive performance, and deliver an outstanding guest experience. You will lead both front-of-house and back-of-house operations, ensuring standards are met while fostering a positive team culture.

You will recruit, train and coach staff, manage rosters and stock, and oversee reporting to keep the business running smoothly. A focus on compliance and guest satisfaction is essential.

Qualifications

• Experience leading restaurant teams and delivering results.
• Ability to coach and develop staff and handle tough conversations.
• Strong focus on efficient, compliant operations and cost control.

Responsibilities

• Lead from the front and own restaurant performance and guest experience.
• Train, coach and motivate the team to raise standards.
• Own KPIs, drive targets, and ensure consistent shift performance.

Skills

Leadership

People management

Operations management

Guest service

Job description

KFC is seeking a Restaurant General Manager to take full ownership of the restaurant, drive performance, and deliver an outstanding guest experience. You will lead both front-of-house and back-of-house operations, ensuring standards are met while fostering a positive team culture.

You will recruit, train and coach staff, manage rosters and stock, and oversee reporting to keep the business running smoothly. A focus on compliance and guest satisfaction is essential.