Restaurant GM: Lead a High-Impact Team & Guest Experience

KFC South East; Guildford; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Bonus potential

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Wellbeing support

200+ high street perks & cashback

Job summary

KFC is seeking a proactive Restaurant General Manager to take full ownership of the store, lead from the front, and drive exceptional performance across all areas. You will shape the team culture, manage operations, and ensure a guest experience that keeps customers coming back.

You’ll be responsible for hitting targets, coaching staff, and maintaining smooth admin like rosters and stock while upholding brand standards across the venue.

Qualifications

• Experience leading fast-paced restaurant teams.
• Strong people management and communication skills.
• Proven ability to hit performance targets and drive results.

Responsibilities

• Lead the restaurant and own overall performance.
• Build and coach a high-performing team.
• Drive KPIs, accountability, and guest satisfaction.
• Manage rostering, stock, and reporting.
• Create guest experiences that turn first-time visitors into regulars.

Skills

Team leadership

People management

Operations management

Staff development

Job description

KFC is seeking a proactive Restaurant General Manager to take full ownership of the store, lead from the front, and drive exceptional performance across all areas. You will shape the team culture, manage operations, and ensure a guest experience that keeps customers coming back.

You’ll be responsible for hitting targets, coaching staff, and maintaining smooth admin like rosters and stock while upholding brand standards across the venue.