Restaurant GM: Lead People, Performance & Guest Experience

Iceking Restaurants; Weybridge; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager to lead a busy dining operation, owning performance, culture and guest experience. You’ll build a strong leadership team, recruit and develop talent, and ensure efficient running of the restaurant with sharp focus on costs and standards.

You will drive frontline service excellence, empower staff to resolve guest concerns, and partner with area leadership to push for continuous improvement and future growth.

Qualifications

• Experience leading teams in fast-paced hospitality environments.
• Strong people development and coaching capabilities.
• Proven ability to manage KPIs, costs and profitability.
• Comfortable with high standards, compliance and guest focus.

Responsibilities

• Lead the restaurant, owning performance, culture and standards.
• Build and inspire a high performing leadership team through coaching.
• Attract and develop diverse talent and establish clear progression paths.
• Plan and balance labour, stock and operational priorities.
• Deliver fast, friendly, consistent guest experiences and resolve issues.
• Collaborate with Area Coach to drive long term business success.

Skills

Leadership

People management

Guest service

Decision making

Job description

KFC is seeking a Restaurant General Manager to lead a busy dining operation, owning performance, culture and guest experience. You’ll build a strong leadership team, recruit and develop talent, and ensure efficient running of the restaurant with sharp focus on costs and standards.

You will drive frontline service excellence, empower staff to resolve guest concerns, and partner with area leadership to push for continuous improvement and future growth.