Restaurant GM: Lead People, Performance & Guest Experience

Kentucky Fried Chicken (KFC); Sunderland; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

Restaurant General Manager at KFC leads from the front, owning the restaurant's performance, culture and guest experience with accountability for results and a high performing team. You’ll build a strong leadership group, recruit and develop people, plan labour and stock, and ensure fast, friendly service while maintaining standards.

This role shapes the future of the restaurant with the support of the Area Coach.

Responsibilities

• Lead like you mean it. Take full ownership of the restaurant, leading performance, culture, and standards with confidence.
• Deliver Through Others Build and lead a high performing leadership team, developing people through regular coaching and feedback.
• Unleash Potential Attract and develop great people, recruiting diverse talent with the potential to grow.
• Execute With Focus Keep the restaurant running smoothly and efficiently by setting clear priorities, maintaining strong operational standards, and planning labour and stock effectively.
• Fuel Exceptional Restaurant Experiences Deliver a great guest experience by leading your team to provide fast, friendly, and consistent service.
• Shape the Future Shape the future of the restaurant by leading your team confidently through change, embracing new ways of working, and delivering long term business success.

Job description

Restaurant General Manager at KFC leads from the front, owning the restaurant's performance, culture and guest experience with accountability for results and a high performing team. You’ll build a strong leadership group, recruit and develop people, plan labour and stock, and ensure fast, friendly service while maintaining standards.

This role shapes the future of the restaurant with the support of the Area Coach.