Restaurant GM: Lead People & Guest Experience

KFC Greenock - Custom House Quay; Greenock; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Greenock - Custom House Quay is hiring a Restaurant General Manager to lead operations from the front, uphold standards, and deliver exceptional guest experiences.

You will build a high-performing team, coach and develop talent, manage costs and KPIs, and drive long-term success with the Area Coach. This role is on-site and offers a path to future leadership within the brand.

Join a culture that values authenticity and community, with benefits and staff perks referenced in the posting.

Qualifications

• Experience leading teams in fast-paced service environments.
• Strong focus on guest satisfaction and standards.
• Proven ability to develop people and drive results.

Responsibilities

• Lead the restaurant with accountability for performance and culture.
• Build a high-performing leadership team and coach staff.
• Attract and develop talent with clear progression paths.
• Maintain operational standards and plan labour and stock.
• Deliver fast, friendly guest experiences and resolve issues.
• Partner with Area Coach to guide long-term growth.

Job description

KFC Greenock - Custom House Quay is hiring a Restaurant General Manager to lead operations from the front, uphold standards, and deliver exceptional guest experiences.

You will build a high-performing team, coach and develop talent, manage costs and KPIs, and drive long-term success with the Area Coach. This role is on-site and offers a path to future leadership within the brand.

Join a culture that values authenticity and community, with benefits and staff perks referenced in the posting.