Restaurant GM: Lead Teams, Elevate Guest Experience

KFC; Glasgow; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

KFC is seeking a Restaurant General Manager in the United Kingdom, Scotland, Glasgow area. You will lead from the front, owning performance, people, culture, and results to deliver brilliant guest experiences while building a high-performing team.

You will attract and develop talent, drive profitability, manage labour and stock, and continually improve operations. This role rewards ownership, fast-paced environments, and a commitment to the KFC brand and guest delight.

Qualifications

• Leadership and people management capabilities for frontline and senior teams.
• Ability to own and drive KPIs, costs and profitability.
• Strong focus on delivering consistent, high-quality guest experiences.

Responsibilities

• Lead from the front and own the restaurant’s performance and standards.
• Build and coach a high-performing leadership team.
• Attract, develop and retain talent across the restaurant.
• Set clear priorities, manage labour and stock to maintain operations.
• Drive guest satisfaction by delivering fast, friendly service.
• Lead through change and partner with Area Coach for long-term growth.

Skills

Leadership

People management

KPIs

Operational excellence

Guest experience

Change management

Job description

KFC is seeking a Restaurant General Manager in the United Kingdom, Scotland, Glasgow area. You will lead from the front, owning performance, people, culture, and results to deliver brilliant guest experiences while building a high-performing team.

You will attract and develop talent, drive profitability, manage labour and stock, and continually improve operations. This role rewards ownership, fast-paced environments, and a commitment to the KFC brand and guest delight.