Restaurant General Manager

HOP Vietnamese

London

On-site

GBP 40,500 - 49,500

Full time

14 days+

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Benefits offered by this job

Free food on every shift

Paid breaks

28 days holiday plus birthday day off

Competitive bonus

Job summary

A fast-casual restaurant chain in London is seeking a General Manager to lead a team in delivering excellent service and food quality. The ideal candidate will have at least 1 year of management experience in hospitality and a passion for customer service. The role includes a competitive salary, bonuses, and numerous benefits including free food on shifts.

Qualifications

At least 1 year of previous General Management experience.
Proven ability to thrive in a fast-paced restaurant environment.
Strong operational knowledge, including stock management and compliance.

Responsibilities

Lead the team to deliver top-notch service and unforgettable guest experiences.
Drive operational efficiency, stock management, and compliance with standards.
Train and retain a motivated team and work with senior management on targets.

Skills

General Management experience

Experience in hospitality/restaurant/QSR

Operational knowledge

Excellent communication skills

Problem-solving

Job description

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This range is provided by HOP Vietnamese. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

General Manager — London (100% Onsite)

London & UK Based Vietnamese Restaurants

£43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000)

Hours: 45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week)

Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structured Career Ladder for Development, Referral Bonus, Discounts, Gifts and More…

This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality.

Our purpose is to create moments of Joy in everything we do. Values: Thoughtful, Togetherness, Free Spirit, Good Vibes.

The Role

General Manager, London (100% onsite). Lead a team in a fast-paced, high-energy restaurant to deliver top-notch service, delicious food, and a memorable guest experience. You will drive operational efficiency, stock management, cost control, and compliance to health, safety, and licensing standards. You’ll train and retain a motivated team and work closely with senior management to hit company targets.

Your Background / Skills

+ At least 1 year of previous General Management experience
+ Ideally, experience in restaurant, hospitality, quick-service (QSR) or high-energy, casual dining
+ Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience
+ People-focused leader who can inspire and energize a team
+ Strong operational knowledge, including stock management, compliance, and cost control
+ Hands-on approach—willing to step in and support the team when needed
+ Excellent communication skills with staff and customers
+ Problem-solver who stays cool under pressure and adapts quickly
+ Passion for food and service; understanding of Vietnamese cuisine or culture is a bonus

Where you’ll shine

As the heartbeat of the restaurant, you’ll steer daily operations to ensure service excellence, food quality, and customer satisfaction. You’ll lead by example, energize your team, optimize workflows, manage stock, and maintain costs. You’ll ensure compliance with health, safety, and licensing standards and partner with senior management to achieve targets.

What’s on Offer

Free food on every shift
Fair pay for all team members
Minimum 45-hour contract
Team events & 1 party a year (Summer)
28 days holiday a year + birthday day off + 1 extra day for every two years
Paid training and a structured career ladder for development
Wagestream
Competitive bonus plus salary top ups based on location complexity
50% discount for family/friends
Gifts on special occasions

Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Your Experience / Background / Previous Roles May Include: Hospitality, Restaurant Manager, Store Manager, Food & Beverage Manager, AGM, Hospitality Area Manager, Shift Leader, QSR Dining, Leisure, Casual Dining.

Application notice: We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by RR (Recruitment Revolution) under legitimate interests for recruitment. Refer to RR Data Privacy Policy for details.

Seniority level