Restaurant General Manager

T3AM Global; London Borough of Hackney; On-site; GBP 40,000 - 50,000; Full time

Job summary

T3AM Global is hiring a Restaurant General Manager for its Shoreditch site, London. You will own the restaurant's commercial performance, operations and reputation, driving profitable growth and delivering outstanding guest experiences.

You will lead a high-performing team, forge local partnerships, expand daytime trade, and translate the brand's ambitious expansion plans into measurable results at store level, with autonomy and a clear path for career progression.

Qualifications

• Proven experience as a Restaurant General Manager or senior hospitality manager.
• Strong track record of increasing sales and improving profitability.
• Excellent understanding of restaurant P&L and commercial performance.
• Experience driving footfall, local trade and customer engagement.
• Strong leadership and people management skills.

Responsibilities

• Drive restaurant sales, profitability and overall P&L performance.
• Increase footfall, daytime trade and customer retention.
• Develop local marketing initiatives, partnerships and business opportunities.
• Lead, recruit and develop a high-performing team.
• Deliver exceptional customer experiences and maintain brand standards.
• Manage labour, food costs, stock and operational efficiency.
• Identify commercial opportunities to grow the restaurant and strengthen its local reputation.

Skills

P&L management

Leadership

Sales growth

Operational excellence

Job description

Restaurant General Manager - QSR

Shoreditch, London | £40,000-£50,000 | Commercial Growth | P&L Responsibility | Fast-Growing UK Brand

The company

T3AM Global is recruiting on behalf of one of the UK's fastest-growing quick-service restaurant (QSR) brands, currently undergoing an ambitious nationwide expansion programme.

With approximately 10 locations and plans to grow to 70+ stores across the UK within the next 24 months, the business is establishing itself as an exciting emerging name within the UK's food and beverage sector.

The brand is passionate about delivering fresh, high-quality products, memorable customer experiences and building strong connections with the communities it serves.

As part of its continued growth, we are looking to recruit an exceptional Restaurant General Manager to lead its Shoreditch location, taking ownership of commercial performance, profitability, operational excellence and the continued growth of the brand within the local market.

This is an exciting opportunity for an entrepreneurial hospitality leader who wants to make a genuine commercial impact and grow their career alongside one of the UK's most ambitious emerging restaurant brands.

The role

You will take full ownership of the restaurant's commercial performance, operations and reputation, ensuring it becomes a thriving destination within the local community.

We are looking for someone who is passionate about the brand, commercially ambitious and driven to attract new customers, particularly by increasing daytime trade, developing local partnerships and building repeat business. Working closely with senior leadership and the wider marketing and operations teams, you will be responsible for translating the brand's ambitious growth plans into measurable results at store level.

You will take responsibility for:

• Driving restaurant sales, profitability and overall P&L performance
• Increasing footfall, daytime trade and customer retention
• Developing local marketing initiatives, partnerships and business opportunities
• Leading, recruiting and developing a high-performing team
• Delivering exceptional customer experiences and maintaining brand standards
• Managing labour, food costs, stock and operational efficiency
• Identifying commercial opportunities to grow the restaurant and strengthen its local reputation

What you need

Essential:

• Proven experience as a Restaurant General Manager or senior hospitality manager
• Strong track record of increasing sales and improving profitability
• Excellent understanding of restaurant P&L and commercial performance
• Experience driving footfall, local trade and customer engagement
• Strong leadership and people management skills
• Entrepreneurial mindset and genuine passion for hospitality and consumer brands

Desirable:

• Experience within QSR, casual dining or a growing restaurant chain
• Knowledge of Shoreditch and the East London hospitality market
• Experience with local marketing, community partnerships and franchise operations

What's on offer

This is an exceptional opportunity to take a leading role within one of the UK's fastest-growing emerging QSR brands, with genuine autonomy, commercial responsibility and opportunities for long-term career progression.

• * Salary: £40,000-£50,000 per annum
• * Full-time, permanent position
• * Shoreditch, London location
• * Full ownership of restaurant performance and profitability
• * Opportunity to develop and grow a high-potential London location
• * Significant involvement in local business development and brand growth
• * Support from an ambitious and expanding national organisation
• * Close working relationships with senior leadership
• * Genuine career progression opportunities as the business expands nationwide
• * Opportunity to play a meaningful role in the development of an exciting consumer brand

T3AM Global is an equal opportunities employer and is committed to building diverse and inclusive workplaces.