General Manager

Company of Cooks; London; On-site; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Personal Development and Training opportunities

Private medical eligibility

Family friendly support

Access to Employee Assistance Programme

Recognition schemes and awards

Job summary

A prominent player in the hospitality industry, looking for a General Manager to lead operations at The Royal Botanic Gardens Kew. The role includes managing a diverse team, ensuring exceptional service standards, and achieving financial targets. Ideal candidates should possess extensive experience in multi-site management and strong commercial insight.

Qualifications

• Experience in leading large teams in a hospitality environment is essential.
• Strong financial acumen and experience managing substantial budgets.

Responsibilities

• Ensure high standards of food and service delivery are consistently met.
• Manage and develop a diverse team.
• Create and review annual budgets to meet financial goals.
• Build and maintain strong client relationships.
• Participate in client presentations and briefings.

Skills

Team Management

Commercial Acumen

Communication

Catering Background

Education

Solid Industry Experience

Job description

This range is provided by Company of Cooks. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Here at Company of Cooks we operate one the largest portfolios of Leisure Venues, Tourist Attractions and Stadia. Each of our locations has its own unique personality which we celebrate as we continually look to improve our client’s financial position, whether that’s through the food we serve, the events we run or the sales we deliver. We understand the role great food and people can play in a successful event! We are excited to be recruiting for a General Manager to work with us at The Royal Botanic Gardens Kew.

Within Kew we provide a variety of hospitality options to cater for every dining requirement including cafes, a la carte restaurants, food halls, pop ups and events. The business is a 7 day a week operation and we are looking for someone who can be flexible to work around all the associated business pressures to deliver superlative outcomes. We are looking for someone who can be responsible for the operation, in house sales, finance and development of the business whilst ensuring that the service and operation is delivered to an exceptional standard, achieving all set financial targets and budgets.

Key Responsibilities:

• Work with the Executive Chef and site management team to ensure that the client expectations of food and food service are consistently delivered to the highest standards

• Continually review, enhance, improve service and food within the 5 onsite outlets at Kew plus the various pop up/mobile outlets and events they deliver

• Develop and sustain strong working relationships with the client and team

• Regularly attend client presentations, briefings

• Create and review annual budgets

• Manage and develop a large team

• Will have solid industry experience inspiring and leading remote and multi-site management teams of 150+ ideally with a background of catering

• Will have excellent commercial acumen and experience managing turnovers of £10millon+

• Will have true passion for hospitality, keeping up to date with the latest food trends, be keen to continually innovate

• Will be a persuasive and articulate communicator with the ability to develop and sustain strong working relationships

What's in it for you?

Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Private medical eligibility
• Eye care
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers

Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020.

A Honest Approach, A Passionate Team, Quietly Confident

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality

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