Restaurant General Manager

KFC UK; Crawley; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Pay £38,000-£42,000 per year

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK is seeking a Restaurant General Manager in Crawley to lead from the front, own the restaurant, and drive performance while building a team that delivers outstanding results.

You will manage operations, rostering, stock, and reporting, coaching your people to raise standards and maintain exceptional guest experiences across every shift.

Qualifications

• You lead from the front.
• You've managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos.

Responsibilities

• Lead from the front. Take full ownership of the restaurant - drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smoothly behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

Skills

Team leadership

People management

Operations management

Performance coaching

Guest experience

Job description

Restaurant General Manager

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them.

Responsibilities

• Lead from the front. Take full ownership of the restaurant - drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smoothly behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we’d love from you

• You lead from the front.
• You've managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos.

Benefits

• Pay rate: £38,000 - £42,000
• Quarterly BONUS that rewards the hustle
• Extra holiday - more time to recharge
• Life assurance - we've got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here.