Restaurant General Manager

KFC UK; Horsham; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK in Horsham is seeking a proactive restaurant leader to own the front-of-house operations, drive performance, and build a high-performing team that consistently exceeds standards.

You will manage rosters, stock, and reporting, while coaching colleagues to deliver an outstanding guest experience. This hands-on role rewards leadership and initiative with a competitive package and benefits.

Qualifications

• Experience leading teams in a fast-paced service environment.
• Proven ability to train, coach and motivate staff to raise standards.
• Strong operational focus including rostering, stock control and reporting.

Responsibilities

• Lead like you mean it – drive performance, hit goals, and set the vibe.
• Build a team worth following – train, coach, and motivate your people so they raise the standard.
• Smash the targets – own your KPIs and push the team to deliver every shift, every day.
• Keep it tight – manage admin (rosters, stock, reporting) to ensure smooth operations behind the scenes.
• Make the guest experience unforgettable – turn first-timers into regulars with standout moments.

Skills

Team leadership

People development

Operations management

Compliance

Job description

About the role

Lead from the front, take full ownership of the restaurant, smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it – drive performance, hit goals, and set the vibe.
• Build a team worth following – train, coach, and motivate your people so they don’t just meet the standard, they raise it.
• Smash the targets – own your KPIs and push the team to deliver every shift, every day.
• Keep it tight – stay on top of the admin (rosters, stock, reporting) so everything runs smooth behind the scenes.
• Make the guest experience unforgettable – turn first‑timers into regulars by creating moments that hit different.

What we’d love from you

• You lead from the front – you’ve managed teams before and know how to bring the best out of people.
• You get people – you build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship – you know how to keep operations efficient, clean, and compliant even when it’s chaos.

What’s in it for you

• Pay rate: £38,000 – £42,000
• Quarterly bonus that rewards the hustle
• Extra holiday – more time to recharge
• Life assurance – we’ve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

Equality and inclusion

Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome; we encourage applications from under‑represented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We’ll be there to help you be the real you.