Assistant Restaurant General Manager

KFC UK; Inverness; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount 25%

Gym discounts

High-street perks

Wellbeing support

Job summary

KFC UK in Inverness is seeking an Operations Leader to support the team, own day-to-day operations, and help hit performance goals while ensuring the guest experience feels welcoming. You will lead by example and foster a positive atmosphere on shift.

Responsibilities include training crew, managing rostering and stock, owning KPIs, and ensuring each shift delivers the expected outcomes to keep guests coming back.

Qualifications

• Experience leading teams and driving performance.
• Strong people skills and ability to handle conversations.
• Ability to maintain smooth, compliant operations during busy periods.

Responsibilities

• Lead and support the team, driving performance and keeping the vibe alive.
• Train, coach and motivate crew to meet and exceed standards.
• Own KPIs, support the team, and ensure shifts deliver expected outcomes.
• Manage rostering and stock control to ensure behind-the-scenes work is solid.
• Turn first-time guests into regulars by providing memorable moments.

Skills

Team leadership

People skills

Operational excellence

Job description

About the role

Support the team, take charge of the day‑to‑day, and help hit performance goals while ensuring the team exceeds expectations. Own the operations, the atmosphere, and the guest experience, keeping everything running smoothly and making guests and staff feel right at home.

Responsibilities

• Lead and support the team, driving performance and keeping the vibe alive.
• Build a strong team by training, coaching, and motivating crew members to not only meet but exceed standards.
• Own your KPIs, support the team, and ensure every shift delivers the expected outcomes.
• Manage administrative tasks – from rostering to stock control – ensuring behind‑the‑scenes work is solid.
• Turn first‑time guests into regulars by providing memorable moments that keep them coming back.

Qualifications

• Previous experience managing teams, leading by example and bringing out the best in others.
• Strong people‑skills: ability to build teams, handle difficult conversations, and ensure everyone feels valued.
• Capability to maintain smooth, efficient, clean, and compliant operations even when busy.

Benefits

• Pay rate: £32,000 - £35,000
• Quarterly bonus rewarding the hustle
• Extra holiday for added downtime
• Life assurance coverage
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts for staying active
• 200+ high‑street perks and cashback
• Wellbeing support that actually helps

Equal Opportunity Statement

KFC is an equal opportunity employer. We welcome applicants regardless of age, background, ethnicity, gender, ability, religion or sexual orientation and encourage applications from under‑represented groups. If you have a disability or condition that may affect your performance during the recruitment process, or you have any other requirements, please let us know and we will support you.