Restaurant Front-of-House Lead & Guest Experience

Benugo; Oxford; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free lunch

Tea & coffee on shift

Food & drink discount

Life Assurance

Career development

Descrizione del lavoro

Benugo is seeking a Restaurant Assistant Manager to support busy restaurant operations and lead a front-of-house team with passion for hospitality. You will ensure outstanding guest experiences, handle enquiries, and help drive sales in a fast-paced café environment.

The role emphasizes strong leadership, effective communication, and adherence to health & safety standards, with opportunities to develop within our expanding company.

Competenze

• Proven experience in hospitality management or supervisor role.
• Strong guest service orientation and leadership capabilities.
• Excellent communication and team-mentoring skills.
• Ability to manage in a fast-paced restaurant environment.

Mansioni

• Support the General Manager in day-to-day restaurant operations.
• Lead, supervise, and motivate front-of-house team.
• Ensure consistently high standards of customer service.
• Handle customer enquiries and resolve complaints professionally.
• Assist with staff training, development, and performance management.
• Monitor service standards, cleanliness, and health & safety compliance.
• Manage stock levels, ordering, and inventory controls.

Conoscenze

Customer service

Leadership

Communication

Organisation

Problem-solving

Descrizione del lavoro

Benugo is seeking a Restaurant Assistant Manager to support busy restaurant operations and lead a front-of-house team with passion for hospitality. You will ensure outstanding guest experiences, handle enquiries, and help drive sales in a fast-paced café environment.

The role emphasizes strong leadership, effective communication, and adherence to health & safety standards, with opportunities to develop within our expanding company.