Guest Experience Specialist (Food & Beverage)

Benugo Limited; Cambridge; On-site; GBP 18,000 - 23,000; Full time

Job summary

Benugo Limited is seeking a friendly Customer Service Assistant to join our Cambridge café, with a schedule of 5 of 7 days including weekends. You will offer the highest standard of service, prepare and serve quality food and beverages, maintain a clean work area and deliver a positive customer experience.

Key duties include serving on tills, assisting with front of house and kitchen tasks, keeping stockrooms and fridges organised, following food safety and allergen procedures, and collaborating

Qualifications

• Good organisational skills.
• Ability to work under pressure to meet business needs.
• Reliable and able to work well within a team.

Responsibilities

• Maintaining the highest customer experience at all times.
• Assist with kitchen, front of house and back of house cleaning tasks.
• Organise deliveries and ensure fridges are stocked using FIFO.
• Clear tables and maintain a clean working environment.
• Verify labels and prices are correct.
• Stay aware of promotions, pricing and product information.
• Work on tills, take orders and serve food and drinks.
• Follow food safety, allergen and hygiene procedures.
• Collaborate with colleagues to meet service targets.
• Attend required training and represent WSH and John Lewis professionally.
• Carry out other duties as required by management.

Skills

Good organisational skills

Ability to work under pressure

Reliable and team player

Job description

Benugo Limited is seeking a friendly Customer Service Assistant to join our Cambridge café, with a schedule of 5 of 7 days including weekends. You will offer the highest standard of service, prepare and serve quality food and beverages, maintain a clean work area and deliver a positive customer experience.

Key duties include serving on tills, assisting with front of house and kitchen tasks, keeping stockrooms and fridges organised, following food safety and allergen procedures, and collaborating