Restaurant Floor Manager

Open House London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant venue in White City as a Floor Manager, where you'll lead a dynamic team, ensure excellent service, and create memorable experiences for guests. Enjoy benefits like dining discounts, team incentives, and paid sick days. Every day brings new opportunities to shine in this lively environment.

Benefits

Group dining discounts

Team incentives

Staff meals & refreshments

Staff referral programme

Early access to earned wages via Wagestream

Qualifications

• Inspires the team to be their best in service and hygiene.
• Open to taking on additional tasks as required.

Responsibilities

• Oversee service and guide the team for smooth operations.
• Organise staff assignments with clear roles and expectations.
• Operate the POS system for orders and payments.

Skills

Service Standards

Product Knowledge

Hygiene

Tools

POS System

Job description

Situated in the heart of White City, The Broadcaster is a dynamic venue with four floors including a stunning rooftop terrace. As a contemporary pub and dining room, we are dedicated to serving both modern and timeless pub classics, accompanied by warm service.

We???re excited to welcome enthusiastic and dedicated Floor Manager to our team. If you thrive in a lively environment, have a passion for great service, and enjoy making every guest feel special, we???d love to hear from you!

We believe in supporting and rewarding our team members. Here???s what you???ll enjoy:

• Group dining discounts across our venues.
• Team incentives and trips to celebrate successes.
• Staff meals & refreshments to keep you energised.
• Staff referral programme???bring your friends on board!
• Early access to earned wages via Wagestream.

After completing one year of service, you will receive 4 paid sick days and an additional holiday day for each year of service, up to a maximum of 5 years.

Every day is exciting as a Floor Manager. Here???s what you???ll do:

• Know the ins and outs of our food and drinks offerings, ensuring you can recommend the perfect dishes and drinks for any guest request.
• Oversee the service, guiding the team to ensure everything runs smoothly.
• Organise the team, assigning staff to their respective areas with clear roles and expectations.
• Operate the POS system for orders, payments, and tabs, making sure everything is processed correctly.

Our ideal candidate is someone who:

• Inspires the team to always be their best, from service standards to product knowledge and hygiene.
• Is open to taking on additional tasks or responsibilities as required.
• Keeps a close eye on the maintenance of the venue and equipment.

Join our amazing team! Step into a fun and dynamic Floor Manager role where every day is an opportunity to shine.