Restaurant Assistant Manager

Zachary Daniels; Framingham Earl; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

Zachary Daniels is seeking a Restaurant Assistant Manager for a well‑established retailer known for outstanding customer service, a welcoming dining and shopping experience, and strong team leadership.

Join a leadership team responsible for coaching large teams, driving sales, maintaining food safety standards, and delivering an exceptional guest experience across hospitality and retail.

The role offers career progression with a focus on people, standards and customer satisfaction.

Qualifications

• Previous management experience within a busy hospitality or retail environment.
• Ability to lead, coach and develop large teams.
• Passion for delivering exceptional customer service.
• Strong commercial awareness with the ability to drive sales and performance.
• High standards of floor presentation and operational excellence.
• Excellent communication and leadership skills.

Responsibilities

• Oversee day-to-day operations, team rotas and staffing.
• Take ownership of customer feedback and resolve issues professionally.
• Maintain high standards of food safety, hygiene and service.
• Coach and develop colleagues to build a confident, capable team.
• Work with senior management to drive performance across hospitality and retail.

Skills

People management

Leadership

Customer service

Sales focus

Job description

Restaurant Assistant Manager | Customer-Focused Retail | Salary up to £32,000 + Excellent Benefits

We're recruiting for a well-established retailer that’s passionate about delivering exceptional customer service and creating an enjoyable dining and shopping experience. This is an exciting opportunity for an experienced Assistant Manager to join a business where people, standards and customer satisfaction are at the heart of everything they do.

As a key member of the leadership team, you’ll work closely with senior kitchen and Front of House teams to deliver an exceptional experience for every guest. You’ll play an important role in coaching and developing colleagues, maintaining high service standards and supporting recruitment and training to build a confident, capable team.

Working alongside the senior management team, you’ll help drive performance across hospitality and retail, with a focus on sales, profitability and operational excellence. You’ll oversee day-to-day operations, team rotas and staffing, while taking ownership of customer feedback, resolving issues professionally and ensuring high standards of food safety, hygiene and service are consistently maintained.

What we’re looking for:

• Previous management experience within a busy hospitality or retail environment
• A proven ability to lead, coach and develop large teams
• A passion for delivering exceptional customer service
• Strong commercial awareness with the ability to drive sales and performance
• High standards of floor presentation and operational excellence
• Excellent communication and leadership skills

This business offers genuine career progression, ongoing development and the chance to join a successful retailer that values its people. If you’re looking for your next hospitality management opportunity within a customer‑led retail business, we’d love to hear from you.

This is a fantastic opportunity for an experienced Assistant Manager to lead a dynamic team and advance their career in the hospitality sector!

BH37021