Assistant Hospitality Manager

Chartwells Independent; Greater London; On-site; GBP 31,000 - 41,000; Full time

Job summary

Chartwells Independent is seeking an experienced Assistant Hospitality Manager to lead a high‑profile client site in the London area. You will work closely with the Head Chef to ensure exceptional food, service, and presentation while maintaining compliance with all safety standards.

This role requires 2+ years in a supervisory hospitality position, strong allergen and HACCP knowledge, and a proactive leadership style to coach teams and manage client relationships.

Qualifications

• 2+ years in a senior supervisory or Assistant Manager role within hospitality, contract catering, premium cafe/deli, hotel F&B, or high-end events.
• Strong understanding of the 14 major allergens, Natasha’s Law (PPDS), and HACCP procedures.
• Food Safety Level 2 minimum and Allergen Awareness certification.
• Excellent communication skills and the ability to build strong relationships with clients, colleagues, and kitchen teams.
• Strong leadership skills with the confidence to coach and develop others.

Responsibilities

• Leading daily pre-service briefings on service standards, presentation, and allergen procedures.
• Coaching and supporting junior team members to maintain high standards.
• Acting as a key contact for corporate clients, regular customers, and event organisers.
• Managing client requirements and creating tailored food displays and event presentations.
• Completing daily HACCP records, temperature checks, Health & Safety checklists, and labour sign-offs.
• Maintaining visual presentation of buffets, counters, tables and event stations.

Skills

Leadership

Food safety

Allergen awareness

HACCP familiarity

Communication

Menu review

Staff coaching

Education

Food Safety Level 2

Allergen Awareness certification

Job description

Assistant Hospitality Manager, £36,000

We are looking for an experienced and confident Assistant Manager to join our team! This is a fantastic opportunity for someone who is passionate about delivering high-quality hospitality, leading a team, building strong client relationships, and ensuring food, service, presentation, and compliance standards are consistently exceptional.

What You'll Be Doing as Assistant Hospitality Manager:

• Working closely with the Head Chef to review menus and ensure all dietary and allergen information is accurately identified and communicated.
• Leading daily pre-service briefings covering service standards, presentation, pacing, customer care, and allergen procedures.
• Coaching and supporting junior team members, ensuring consistently high standards across the team.
• Acting as a key point of contact for corporate clients, regular customers, and event organisers.
• Managing client requirements and creating tailored food displays, dietary setups, and event presentations.
• Completing daily HACCP records, temperature checks, Health & Safety checklists, and labour timesheet sign-offs.
• Taking ownership of the visual presentation of buffets, counters, tables, and event stations.
• Ensuring displays are creative, polished, cohesive, and professionally presented.
• Maintaining clear signage and immediately addressing anything that does not meet the required standard.
• Supporting the smooth running of daily service while ensuring all food safety, allergen, and operational procedures are followed.

What You Need to Succeed as Assistant Hospitality Manager:

• 2+ years' experience in a senior supervisory or Assistant Manager position within hospitality, contract catering, premium café/deli, hotel F&B, or high-end events.
• A strong understanding of the 14 major allergens, Natasha’s Law (PPDS), and HACCP procedures.
• Food Safety Level 2 minimum and Allergen Awareness certification.
• Excellent communication skills and the ability to build strong relationships with clients, colleagues, and kitchen teams.
• Strong leadership skills with the confidence to coach and develop others.
• A sharp eye for detail and a genuine passion for presentation and visual merchandising.
• A creative mindset with an appreciation for food styling, colour, layout, and seasonal presentation.
• A proactive and organised approach, with the ability to balance creativity with strict food safety and compliance requirements.
• Flexibility to work different shifts and overtime when required.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1009/94128001/52832466/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!