Restaurant Assistant

Caledonian Leisure Ltd; Lancashire; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Holiday discounts

Pension

Live-in housing

Staff parking

Job summary

Caledonian Leisure Ltd seeks a Restaurant Assistant to help serve food and drink, delivering outstanding customer service and upholding standards in our Lancashire hotel. You will be highly visible on the floor, respond promptly to guest requests, and contribute to a welcoming dining experience.

Joining our team means embracing a fast-paced environment with flexible shifts, within a leading UK hospitality group that values its people and guests.

Qualifications

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Responsibilities

• Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• Assist and positively contribute to the smooth running of the restaurant department.

Job description

Restaurant Assistant

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Help serve food and drink in the restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• Assist and positively contribute to the smooth running of the restaurant department.

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Possible Live-in accommodation
• Free staff parking – hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.