Housekeeping Supervisor

Caledonian Leisure Ltd; Torquay; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company pension

Discounts on own holiday products

Job summary

The Caledonian Hotel Collection is seeking a Housekeeping Supervisor to uphold high cleaning standards across the hotel and lead the housekeeping team. You will relay daily priorities in the absence of the Head Housekeeper and ensure policies and safety regulations are followed.

Ideal candidates will have excellent customer service, a proactive attitude, and strong teamwork and communication skills to thrive in a fast-paced hospitality environment.

Qualifications

• Excellent customer service skills are essential.
• A can-do attitude and willingness to take initiative.
• Self-motivation and ability to work in a fast-paced environment.
• Clear communication with colleagues and customers.
• Ability to work effectively in a team.
• Flexibility to work a shift pattern.

Responsibilities

• Deliver guest experience by maintaining high cleaning standards throughout the hotel.
• In absence of Head Housekeeper, communicate daily tasks and priorities to the housekeeping team.
• Supervise and guide the housekeeping staff.
• Communicate effectively with all staff, giving clear instructions and contributing to a positive environment.
• Ensure compliance with hotel policies, procedures and safety regulations.

Skills

Customer service

Can-do attitude

Self-motivation

Communication skills

Teamwork

Flexible shifts

Job description

Housekeeping Supervisor

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Deliver a great guest experience through providing a high standard of cleaning throughout the hotel.
• In the absence of the Head Housekeeper communicate the daily tasks and priorities to the wider housekeeping department
• Supervise and provide guidance to the housekeeping team.
• Communicate effectively with all staff members, providing clear instructions and positive contribution to the work environment.
• Ensure compliance with hotel policies, procedures and safety regulations

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
  

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual's unique perspective and talent is valued and respected.