Bar Assistant

Caledonian New Southlands Hotel; Scarborough; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discounts on holiday products

Company pension

Free staff parking

Job summary

Caledonian Leisure Ltd is seeking a Bar Assistant to support our hospitality team across bar and restaurant areas in a busy hotel environment operating year‑round. You will deliver excellent customer service, maintain a visible presence, handle till procedures, and help upsell products to guests.

The role requires a can‑do attitude, strong communication, and the ability to work in a fast-paced team, with flexible shifts and a welcoming approach to customers and colleagues.

Qualifications

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Responsibilities

• Help serve food and drink in the bar and restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• To assist and positively contribute to the smooth running of the Bar department.
• To perform all reasonable requests by Management.

Skills

Customer service

Can-do attitude

Self-motivation

Communication

Teamwork

Flexible shifts

Job description

Bar Assistant

Caledonian is looking for exceptional individuals aspiring to excel in the hospitality industry operating all year-round.

Key Job Responsibilities

• Help serve food and drink in the bar and restaurant area whilst adhering to company standards and giving excellent customer service.
• Have a visible presence within the hotel to ensure all customer requests are dealt with in a friendly and efficient manner.
• To up sell products where possible.
• Ensure all cash, charge, float and till procedures are carried out in accordance with Company Policy.
• To assist and positively contribute to the smooth running of the Bar department.
• To perform all reasonable requests by Management.

About you

• Have excellent customer service skills.
• Demonstrate a can-do attitude.
• Demonstrate self-motivation and ability to work in a fast-paced work environment.
• Have excellent communication skills with a collaborative approach to colleagues and customers.
• Ability to work in a team.
• Ability to work a flexible shift pattern.

Benefits

• Significant employee discounts on companies own holiday products.
• Company pension
• Free staff parking – hotel specific

About us

The hotel is part of the Caledonian Hotel Collection. You would be joining a business which excels in provision of holidays and short breaks, one of the leading holiday companies in the UK.

At Caledonian we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.

We believe in involving our people in decision-making and product improvement, we encourage all our team members to raise any suggestions or ideas to help us achieve our goals.

Your enthusiasm, contribution and commitment will be highly valued when you become a part of the wider Caledonian team.

Diversity & Inclusion

We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.