Restaurant Assistant

Alfa Holidays; Cromer; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Bi-annual dividend (employee-owned)

Training funding

Job security

Discounts on holidays

Employee assistance programme

Pension scheme

Free employee meals

Rewards and engagement programs

Job summary

Alfa Holidays Group is inviting applications for a part-time Restaurant Assistant at The Hotel de Paris, Cromer (YO11 2AB). You will work 20 hours per week, including weekends and split shifts, at an hourly rate of £13.45.

Your duties include serving hotel guests breakfast, dinner, and occasional lunch, while maintaining clean service areas and delivering outstanding customer service. Ideal candidates will have excellent communication and customer service skills, be quick to learn new tasks, and

Qualifications

• Excellent communication and customer service skills.
• Ability to learn new skills quickly.
• Flexible and able to stay calm under pressure.

Responsibilities

• Serve hotel guests at breakfast, dinner and occasional lunch.
• Keep service stations and tables clean and tidy.
• Deliver excellent customer service at all times.

Skills

Communication

Customer service

Learning agility

Adaptability

Job description

Alfa Holiday Grouphas an opportunityfor aRestaurant Assistantto join the team at The Hotel de Paris, Cromer,YO11 2AB.

Restaurant Assistantworking hours:

As aRestaurant Assistant you will work20hours per week, including weekends & split shifts with an hourly rate of£13.45, regardless of age!

Being a Restaurant Assistantwill be serving hotel guests breakfast, evening meal and the occasional lunch, whilst delivering excellent customer service. You will also be required to ensuring service stations and tables are kept clean and tidy.

Benefits of being an employee owner:

• Bi-annual tax-free dividend due to our employee-owned status(circa £1,500 FTE last year)
• Funding for any relevant training courses to aid your development
• Job Security – our employee-owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Free employee meals whilst on duty
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward and engagement programs

Our idealcandidate:

Essential Skills:

• Excellent communication skills
• Excellent customer service skills
• Ability to learn new skills quickly
• The ability to be flexible and keep calm under pressure

Desirable Skills:

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

If you feel you are friendly, positive and passionate and have the necessary skills and experience to be successful in the Restaurant Assistant role.

We’d love to hear from you!