Responsive Plumber for Social Housing Repairs

Mears Group; Thurrock; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company van, fuel card, and uniform

Volunteering Leave

Mears Rewards discounts

Family friendly policies

Job summary

Mears Group in Thurrock is seeking an experienced Plumber to join our responsive repairs team. You will carry out a wide range of plumbing repairs and maintenance tasks in occupied social housing, ensuring homes are safe, functional and comfortable.

You will diagnose leaks, replace taps and sanitary ware, work on heating systems and drainage, and ensure all work complies with current plumbing regulations. A professional approach and strong customer service are essential as you work directly with

Qualifications

• Proven experience in domestic repairs and maintenance in a plumbing position.
• Full UK driving licence.
• Ability to work independently and manage workload.
• Strong fault-finding and problem-solving skills.
• Excellent customer service skills, with experience working in occupied homes.
• Good understanding of health and safety regulations.
• Willingness to participate in out-of-hours emergency rota.

Responsibilities

• Carry out responsive plumbing repairs in occupied properties
• Diagnose and repair leaks, blockages, and drainage issues
• Replace taps, toilets, cisterns, basins, and other sanitary ware
• Repair or replace pipework, valves, and fittings
• Working on unvented cylinders
• Investigate and resolve issues with hot water systems and radiators
• Ensure all work complies with current plumbing regulations and health and safety standards
• Record job details, materials used, and completion notes using handheld devices or job sheets
• Remove, repair, or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
• Maintain tools, equipment, and company vehicle in good working order
• Work respectfully in residents’ homes, maintaining a clean and safe environment
• Identify and report any additional works, safeguarding concerns, or property issues
• Participate in the out-of-hours emergency rota when required
• Adhere to all health and safety policies and procedures
• Provided high levels of customer care at all times

Skills

Domestic plumbing repairs

Leak detection

Customer service

Time management

Driving licence

Tools

Handheld devices

Job management systems

Job description

Mears Group in Thurrock is seeking an experienced Plumber to join our responsive repairs team. You will carry out a wide range of plumbing repairs and maintenance tasks in occupied social housing, ensuring homes are safe, functional and comfortable.

You will diagnose leaks, replace taps and sanitary ware, work on heating systems and drainage, and ensure all work complies with current plumbing regulations. A professional approach and strong customer service are essential as you work directly with