Respiratory Medical Secretary Assistant

Wye Valley; Hereford; On-site; GBP 26,000 - 27,000; Full time

Job summary

Wye Valley NHS Trust, Hereford, is seeking an Assistant Medical Secretary to support the Respiratory Team. The role offers 1 full-time and 1 part-time vacancy, with duties including audio typing, diary management, and patient correspondence.

Working within the Respiratory Department, you will type letters, manage referrals, and ensure accurate patient records in Maxims, while providing courteous non-clinical advice to patients and liaising with clinical staff as needed.

Qualifications

• GCSE in English and Mathematics or equivalent
• SA stage 2/3 or equivalent Medical Typewriting/Word Processing skills
• Ability to organise, prioritise and manage workload

Responsibilities

• Audio typing and reviewing patient letters and reports from digital dictation
• Forwarding letters/reports by post, telephone or e-mail as required
• Answering departmental phone calls in a courteous and professional manner
• To liaise with patients and provide non clinical advice such as dates and times of clinic appointments
• To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary
• Open, prioritise and date stamp mail daily
• To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary
• Ensure all patient notes retained in the office or sent out of the office are traced on Patient Administration System (EPR Maxims)
• Liaise with Clinical Site Managers, Fred Bulmer Medical Day Case Unit, MacMillan Renton Unit and other medical wards regarding patients’ impending admissions for procedures
• Ensure the patients record on maxims is complete, correspondence scanned onto Maxims and follow-up action is taken
• Obtain urgent radiology reports off the computerized reporting system when required
• Maintain an up-to-date knowledge of Departmental procedures
• Obtain patients’ hospital notes from Health Records and other Departments
• To understand the 18 week pathway for patients and undertake any relevant training required
• To be able to undertake validation and 18 week tracking of patients with the guidance of the Band 4 Medical Secretary

Job description

Wye Valley NHS Trust, Hereford, is seeking an Assistant Medical Secretary to support the Respiratory Team. The role offers 1 full-time and 1 part-time vacancy, with duties including audio typing, diary management, and patient correspondence.

Working within the Respiratory Department, you will type letters, manage referrals, and ensure accurate patient records in Maxims, while providing courteous non-clinical advice to patients and liaising with clinical staff as needed.