Resourcing & Training Coordinator

Henderson Group; Newtownabbey; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Pension

Life assurance

Employee assistance

Social club

Discounts

Staff discount

Job summary

Henderson Group in Northern Ireland is seeking a Resourcing & Training Coordinator to support store-based retail teams with recruitment, onboarding and training across the region.

You will partner with hiring managers to manage the end-to-end recruitment process, coordinate interviews, design assessments and ensure fair, compliant practices, while maintaining data in SuccessFactors and guiding managers on best practices.

Qualifications

• GCSE Maths and English at grade C or above.
• Excellent written and verbal communication skills.
• Computer literate with MS Office and Internet.
• Willingness to travel to NI retail sites.

Responsibilities

• Plan for future workforce needs with hiring managers.
• Coordinate end-to-end recruitment and selection processes.
• Draft and place recruitment advertisements.
• Plan candidate sourcing and advertising strategies.
• Screen applications and shortlist candidates.
• Schedule interviews and selection activities.
• Design assessment methods for retail roles.
• Participate on interview panels.
• Ensure adherence to equal opportunity policies.
• Maintain data in Success Factors Recruiting.
• Facilitate offers and onboarding processes.
• Provide guidance to managers on selection techniques.
• Represent Henderson Group at events.
• Support onboarding to improve retention.

Skills

Communication skills

MS Office

Fast-paced environment

Driving licence

GCSE Maths & English

Education

GCSE Maths & English

Job description

Attractive Salary & Benefits

Full-Time/ Part-Time

Field- Based Roles (North Down/ Co. Antrim/ Armagh & Tyrone)

Who are we?

At Henderson Group, we are proud to be one of Northern Ireland’s leading organisations. Employing more than 6,000 colleagues across the UK and Ireland, the group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice & Henderson Technology.

Henderson Wholesale is a leading Wholesaler in Northern Ireland, supplying goods to over 450 stores across various brands including SPAR, EUROSPAR and VIVO. We source from local farmers, growers and producers and are proud to contribute to our local economy and environment.

Henderson Retail Ltd, our company-owned store division, is an Investors in People PLATINUM accredited employer, employing more than 4,000 colleagues across 119 retail stores in Northern Ireland. Our business is multi-award winning, and we are committed to continual investment and development, ensuring that our stores are “best-in-class”, delivering an excellent service to our local communities. Our business is growing, with store developments and new store openings. This role will support that growth as we prepare for an exciting journey ahead!

In this campaign, we are seeking to appoint up to 3 candidates on either a part-time or full-time basis and anticipate that the successful candidates will support the regions outlined above.

A look into the role…

This role will be based within our group Human Resources team, providing direct support to our store-based retail teams in all areas of recruitment and colleague onboarding & training.

Acting as an ambassador for Henderson Retail as an employer, the purpose of this role is to attract & select the best employees to provide our valued customers with an amazing local shopping experience, whilst ensuring that our candidates have a positive application experience from beginning to end.

This role will be very well suited to a candidate who is a great communicator, has planning and organisational skills and is customer focussed. This opportunity offers a great career step for those wishing to gain experience in Human Resources & provide valuable partnering & support to our Retail business.

Working as Resourcing & Training Co-ordinator you will:

• Proactively work with hiring managers to plan for future workforce planning & resourcing needs. Understand the current and future hiring needs of your area to ensure we attract the best talent to support the business.
• Co-ordinate the end-to end recruitment & selection process, and assist and guide hiring managers at all stages, including:
• Drafting and placing of attractive recruitment advertisements.
• Planning candidate sourcing and advertising strategies for recruitment campaigns and implementing appropriate actions to enhance candidate attraction.
• Screening of applications and applicant shortlisting.
• Co-ordinating and scheduling candidate interviews and selection activities.
• Designing appropriate selection assessment methods for retail roles, ensuring fair and objective candidate assessment.
• Participating as a member of selection panels for interviews and other assessment activities.
• Ensuring adherence to company policies and statutory provisions, including those on equality of opportunity, diversity & inclusion, throughout the recruitment cycle.
• Maintaining and updating data throughout the recruitment process using the Applicant Tracking System- Success Factors Recruiting.
• Facilitating offers of employment through to acceptance and maintaining excellent candidate care for both successful and unsuccessful candidates.
• Ensuring efficient and effective follow up and communication with candidates from initial contact to start date.
• Working closely with the HR team to ensure new starter information is provided promptly and accurately.
• Acting as a point of contact for Hiring Managers and HR Department in relation to recruitment queries.
• Offer support and guidance (and when required, training) to managers on selection techniques and best practice relating to recruitment and selection.
• Promote Henderson Group as an employer of choice by taking part in outreach initiatives- representing Henderson Group at events such as careers events, jobs fairs and school/ college/ community employment activities.
• Influence employee retention by supporting an effective onboarding experience for new recruits.
• Build and maintain relationships with both internal and external customers to the business.
• Contribute great ideas for resourcing and process improvement.

Skills for Success

Joining us as Resourcing & Training Co-ordinator, the minimum criteria you’ll need is:

• Good standard of education (including GCSE Maths & English at grade C or above or equivalent).
• Excellent written and verbal communication skills.
• Computer literate – able to access and use MS Office applications, Internet, MS Outlook.
• Experience of working and performing in a fast-paced environment.
• As role will require travel to our retail sites across NI, a current driving license and use of a car is essential (mileage reimbursed).

The Attributes you’ll need include:

• Excellent attention to detail and organisational skills with ability to work to deadlines.
• Adaptable and resourceful- Able to work evening / weekend shifts as and when required.
• Understanding the requirements of working in a confidential environment, exercising discretion and working with integrity at all times.
• Ability to deliver at pace, while maintaining accuracy and great service levels.

It is desirable if you have:

• Previous experience participating on interview panels and/ or co-ordinating recruitment campaigns.
• Knowledge of Employment/ Equal Opportunities legislation.
• Previous experience working in a retail environment would be advantageous.
• A track record of working successfully within an administrative role.
• Previous experience in a training capacity, including delivering induction or other retail training.
• Experience of measuring and influencing successful e-learning completion.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business that places our local communities at the heart of what we do.

Our business has been recognised externally for delivering excellence in employment- we value employee development and heavily invest in our people.

Benefits include market competitive salary, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

We are willing to consider the opportunity for successful candidates to work on a full or part-time permanent basis (3 to 5 days per week). Hybrid and flexible working arrangement available.

*For Internal candidates, we are also open to offering this opportunity on a secondment basis.