Resourcing & Scheduling Co-ordinator

Arm; Devizes; Hybrid; GBP 37,000 - 43,000; Full time

Job summary

Arm is seeking a Resourcing & Scheduling Co-ordinator on a contract basis. The role supports operational services by coordinating resources, managing schedules and ensuring teams have the right information to deliver services.

Hybrid working with occasional meetings in Devizes or Wareham. Salary £20.57 per hour umbrella, inside IR35, 37 hours/week, Mon-Fri, 8:00am-4:30pm.

Contract until November 2026 with potential to extend; experience with planning and GDPR/data management is essential.

Qualifications

• Experience in a busy operational environment with conflicting priorities.
• Strong administration, organisation and scheduling abilities.
• Excellent written and verbal communication skills.
• Experience using Microsoft Office, CRM systems and digital databases.
• Ability to analyse information, solve problems and make practical decisions.
• Proactive approach and willingness to challenge processes and improve.
• Experience managing records and working to compliance requirements.

Responsibilities

• Coordinate and manage operational diaries to plan resources, skills and workloads.
• Own allocated schedules and support the wider team as needed.
• Adapt to changing priorities to meet business objectives and operational needs.
• Collaborate with customers, colleagues, contractors and suppliers to build relationships.
• Handle enquiries, issues and complaints and provide practical solutions.
• Provide technical and administrative support to operational teams.
• Maintain GDPR-compliant digital and paper records and data management.
• Support planned programmes and ensure deadlines and targets are met.
• Process requests for adaptations and provide guidance to customers.
• Assist Finance with budget-related processes and reports.
• Maintain health and safety records including risk assessments and PPE records.

Skills

Administration

Scheduling

Microsoft Office

CRM systems

Data handling

Problem solving

Compliance awareness

Customer service

Tools

Microsoft Office

CRM systems

Digital databases

Job description

Resourcing & Scheduling Co-ordinator

Location: Hybrid working - with occasional meetings in Devizes or Wareham

Rate: £20.57 per hour (Umbrella rate, Inside IR35)

Hours: 37 hours per week, Monday to Friday, 8:00am - 4:30pm

Contract: Initial contract until November 2026, with potential to extend (rolling contract)

Must have: DRS experience for planning

About the Role

We are seeking an organised and proactive Resourcing & Scheduling Co-ordinator to join our team on a contract basis. This role plays a key part in supporting operational services by coordinating resources, managing schedules and ensuring teams have the right support and information to deliver effective services.

Working in a hybrid environment, you will be responsible for managing operational diaries, allocating resources, supporting compliance activities, maintaining accurate records and working with a wide range of internal and external stakeholders.

Key Responsibilities

• Coordinate and manage operational diaries to ensure resources, skills and workloads are planned effectively.
• Take ownership of allocated schedules while providing flexibility and support across the wider team when required.
• Manage changing priorities to support business objectives and operational requirements.
• Work closely with customers, colleagues, contractors and suppliers to build effective working relationships.
• Manage enquiries, issues and complaints, finding practical solutions and ensuring positive outcomes.
• Provide technical and administrative support to operational teams.
• Maintain accurate digital and paper records in line with GDPR and data management requirements.
• Support planned programmes and ensure compliance deadlines and targets are achieved.
• Process requests for major and minor adaptations, providing advice and guidance to customers.
• Work with Finance teams and budget holders to support effective financial processes.
• Maintain key Health & Safety records, including risk assessments, asbestos information, equipment registers, PPE records, training records and incident reporting.

About You

You will have experience working in a busy operational environment and be confident managing competing priorities. You will be highly organised, customer-focused and able to communicate effectively with a wide range of stakeholders.

You will bring:

• Strong administration, organisation and scheduling skills.
• Excellent written and verbal communication skills.
• Experience using Microsoft Office, CRM systems and digital databases.
• The ability to analyse information, solve problems and make practical decisions.
• A proactive approach with the confidence to challenge processes and suggest improvements.
• Experience managing records and working within compliance requirements.
• A commitment to delivering a high-quality customer service.

If you are an experienced scheduling or resource co-ordinator with strong organisational skills and enjoy working in a role where priorities can change daily, we would like to hear from you.