Resource Admin

St. John; Cirencester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Discretionary annual bonus

28 days annual leave + bank holidays

Private medical insurance

10% pension

Job summary

St. John in Cirencester is seeking an Entry Level Resource Administrator on a permanent, part-time basis (3 days/21 hours per week) in a hybrid Cirencester office. You will coordinate administrative processes, manage diaries, support the APO function and assist with various projects to help the division scale efficiently.

Join a team that balances demand and capacity, maintains SMCR data, and provides vital support to leadership. Excellent organisational and communication skills are essential.

Qualifications

• Strong organisational and administrative skills with ability to manage multiple priorities.
• Experience providing administrative, PA or coordination support in a professional office.
• Excellent communication and interpersonal skills to support senior stakeholders.
• Attention to detail and robust records management and documentation.
• Proficient in MS Office applications (Outlook, Word, Excel, Teams).

Responsibilities

• Manage multiple, complex diaries proactively and resolve scheduling conflicts.
• Act as first point of contact and respond to queries professionally.
• Support ad-hoc projects and initiatives as required.
• Arrange travel and accommodation within budget and offer options.
• Prepare agendas and meeting packs; attend meetings to take minutes if needed.
• Coordinate activities and workload autonomously; maintain key records.

Skills

Organisational skills

Administrative support

Diary management

Communication skills

Relationship building

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

Are you ready tochart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Entry Level

Part Time - 3 Days/21 Hours Per Week

The Resourcing Team plays a central role within the Advice Division, acting as the engine that ensures the right people are in the right place at the right time. Combining resource planning, data insight, and operational support, the team works closely with leadership and operational teams to balance demand, capacity, and capability across the function. From managing helpline coverage to supporting projects and providing critical administrative coordination, the team enables the smooth day-to-day running of the division while helping it scale efficiently and respond to changing business needs.

The Resource Administrator plays a key role in supporting the Advice Policy & Operations (APO) management team through the delivery of professional administrative and PA support. The role also provides wider operational support across the APO function, helping to ensure the division runs efficiently and effectively.

Working across a variety of activities, the Resource Administrator will coordinate administrative processes, maintain key records and procedures, organise meetings and events, and provide vital support to the wider team.

What you'll be doing:

• Managing multiple, complex diaries in a proactive manner, anticipating and managing clashes
• Acting as a first point of contact and respond to queries (verbal and written) in a timely and professional manner
• Providing support with ad-hoc projects and new initiatives as and when required
• Arranging travel and accommodation in an efficient manner, providing a range of options/alternatives whilst adhering to budgetary guidelines.
• Proactively co-ordinating and preparing agendas/meeting packs for meetings in a timely manner and ensure all required resources are available
• Where required, attending meetings to take minutes and contribute during the meeting if required.
• Managing activities and workload autonomously
• Maintaining and updating People data and key regulatory records including SMCR information

Who we’re looking for:

We're looking for a highly organised and dependable administrator who enjoys creating structure, managing competing priorities and keeping things running smoothly behind the scenes. You'll be a proactive problem-solver with excellent communication skills, capable of building strong relationships and providing first-class support to senior stakeholders and the wider team.

Essential Criteria:

• Strong organisational and administrative skills, with the ability to manage multiple priorities, deadlines and competing demands effectively.
• Experience providing administrative, business support, PA or coordination support within a professional office environment.
• Excellent communication and interpersonal skills, with the confidence to build effective relationships and support senior stakeholders.
• Strong attention to detail and the ability to accurately maintain records, schedules, documentation and administrative processes.
• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel and Teams, with the ability to manage diaries, meetings and communications effectively.

Desirable Criteria:

• Previous experience supporting managers, directors or senior leadership teams through diary management, meeting coordination or PA activities.
• Experience coordinating meetings, events, rotas, schedules or other operational activities across a team or department.

What's in it for you?

We reward youfor the work you do,whether that’s through our discretionary annual bonus scheme that reflects bothpersonal and company performance, competitive annual leave allowance (28 daysplus bank holidays, with the option to purchase an additional 5 days), oronline rewards platform with a variety of discounts.
We also havebenefits to support whatever stage of life you are in, including:

• Competitive parental leave (26 weeks full pay)
• Private medical insurance (optional taxable benefit)
• 10% non-contributory pension (increasing with length of service)

Reasonable Adjustments

We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience regardless of whether you tick every box.

What's next?

If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you!

As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.