Resource Planner

ESSENTIAL EMPLOYMENT LTD; Old Down; On-site; GBP 16,000 - 22,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD is recruiting for a resource planning, scheduling and repairs diagnostic role. You will coordinate workloads for trade operatives, manage diaries, annual leave and sickness, and oversee servicing programmes such as gas safety inspections and electrical testing.

The ideal candidate will have strong organisational and communication skills, be proficient with IT systems, handle customer enquiries and complaints, diagnose repair issues, and prioritise work according to

Qualifications

• Strong organisational and communication skills.
• Proficient with IT systems.
• Ability to handle customer enquiries and resolve complaints.
• Broad understanding of property maintenance and repairs.

Responsibilities

• Coordinate workloads for trade operatives and schedule repairs.
• Manage diaries, annual leave and sickness.
• Administer servicing programmes such as gas safety inspections and electrical testing.
• Handle customer enquiries, diagnose repair issues and prioritise work by urgency.

Skills

Organisational skills

Communication skills

IT systems proficiency

Customer service

Tools

IT systems

Job description

This is a temporary role and the rate is £13.69h PAYE

The reference number is: 5309266

The successful candidate will provide a comprehensive resource planning, scheduling and repairs diagnostic service, ensuring an excellent customer experience at all times. They will be responsible for effectively scheduling and coordinating workloads for trade operatives, managing diaries, annual leave and sickness, and administering servicing programmes such as gas safety inspections and electrical testing.

The role requires strong organisational and communication skills, with the ability to handle customer enquiries, resolve complaints, diagnose repair issues, and prioritise work according to urgency and customer need. The successful candidate will be confident using IT systems, able to work under pressure in a fast-paced environment, and possess a broad understanding of property maintenance and repairs. They will be proactive, customer-focused, and committed to delivering an efficient, high-quality service while supporting operational performance and value for money.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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