Resource & Capacity Lead - Creative Agency

Havas Group; Greater London; In loco; GBP 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

One Green Bean, part of the Havas network, is seeking a Resource Manager to optimise how we deploy our Creative, Social, Design and Strategy teams across client work.

You’ll lead agency-wide resource planning, forecast capacity, manage freelance sourcing and ensure delivery metrics are met while keeping team wellbeing at the forefront. This role is based in London and offers the chance to influence resourcing strategy across a growing agency.

Competenze

• Proven experience as a Traffic Manager, Resource Manager, or in a similar role in an agency environment.
• Strong understanding of project management principles and methodologies.
• AI fluency and champion.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Attention to detail and commitment to delivering high‑quality work.

Mansioni

• Own the agency-wide resource management process across Creative, Social, Design and Strategy teams.
• Identify potential resource constraints and proactively resolve them.
• Manage day-to-day scheduling and workload distribution, allocating resources based on project requirements and availability.
• Balance competing priorities across multiple clients, campaigns and projects.
• Ensure resources are allocated efficiently whilst maintaining quality standards.
• Monitor capacity and proactively address over or under-utilisation with managers.
• Address and resolve any issues or conflicts that arise during the project lifecycle.
• Proactively identify potential project risks and implement mitigation strategies.
• Maintain a comprehensive understanding of team members’ workloads and skills.
• Facilitate regular resource meetings and ensure clear, concise communication among internal stakeholders.
• Provide regular reports to senior management on any risks, and/or issues.
• Act as the primary point of contact for all resourcing requests.
• Influence stakeholders to make data‑driven resourcing decisions.
• Develop short, medium and long-term agency resource forecasts.
• Partner with department leads to understand upcoming client requirements, business development opportunities and project pipelines.
• Identify future skill shortages and recommend hiring, freelance etc
• Support annual workforce planning and agency growth strategies.
• Support HR and Finance in creating scenario plans to manage peaks, troughs and changing client demands.
• Track utilisation, recoverability and resource efficiency metrics alongside Finance.
• Ensure timesheets are completed in Pulse.
• Support the agency’s profitability by ensuring optimal allocation of billable resources.
• Work closely with Finance to monitor project resourcing against budgets.

Conoscenze

Resource/Traffic manager

PM knowledge

Communication

Organisational skills

Under pressure

Attention to detail

AI fluency

Strumenti

Monday.com

Pronto

Float

Descrizione del lavoro

One Green Bean, part of the Havas network, is seeking a Resource Manager to optimise how we deploy our Creative, Social, Design and Strategy teams across client work.

You’ll lead agency-wide resource planning, forecast capacity, manage freelance sourcing and ensure delivery metrics are met while keeping team wellbeing at the forefront. This role is based in London and offers the chance to influence resourcing strategy across a growing agency.