Resort Safety Officer (SIA Qualified)

Butlin's; Minehead; Remote; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Live-in accommodation

Zusammenfassung

Butlin's Resort Safety Officer (SIA Qualified) is a permanent full-time role based in Minehead. The post supports guest safety across venues, grounds and entrances, requiring strong customer service and security knowledge. An SIA Door Supervisor licence is essential.

Responsibilities include regular patrols, gate reception on specified days, and strict access control aligned with licensing laws and Butlin's policies.

Qualifikationen

• Hands-on approach to work.
• Excellent communication and customer service under pressure.
• SIA Door Supervisor licence is essential.

Aufgaben

• Conduct regular patrols of the Resort to ensure safety and security.
• Welcome guests at the gate on Mondays and Fridays and deliver initial positive experience.
• Maintain access control at three Resort entrances with a customer-focused approach.

Kenntnisse

Customer service

Communication

Security knowledge

Jobbeschreibung

Resort Safety Officer (SIA Qualified)

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Minehead

Reporting To: Darren Hinchcliffe

Description

About the Role

As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.

Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues

Typical working hours

Working variable shift patterns covering 8am - 8pm (day shifts) and 8pm - 8am (night shifts) over 40 hours per week this qualified role is permanent, and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.

About You

You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive ‘people person’ attitude. you should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary.

An SIA Door Supervisor licence is essential.