Resort Safety SIA Team

Butlin's; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Live-in accommodation (18+)

Job summary

Butlin's in Bognor Regis is seeking Resort Safety SIA team members to help keep guests safe during their stay. You will patrol the resort, manage access at entrances and provide a warm welcome at the gate.

A valid SIA Door Supervisor licence is essential; CCTV licence is advantageous. Shifts include early, late and night, with live-in accommodation available for those 18+.

Qualifications

• SIA Door Supervisor licence is essential.
• Experience in a security or safety-related role.
• Ability to work under pressure while delivering excellent customer service.

Responsibilities

• patrol the Resort and ensure guest safety.
• Maintain access control at resort entrances with a customer-focused approach.
• Welcome guests at the gate and provide a positive first impression.
• Support first aid if needed and comply with SIA, licensing laws.

Skills

Customer service

People person

Communication

Teamwork

Under pressure

Education

SIA Door Supervisor licence

CCTV licence (advantageous)

Tools

CCTV license

Job description

Resort Safety SIA Team

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About the Role

As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.

Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues.

Typical working hours: Working a variety of shift patterns covering early, late and night shifts over 40 hours per week. This qualified role is permanent and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.

About You

You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. You should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary and be able to demonstrate previous experience in a security or safety related role.

An SIA Door Supervisor licence and previous experience in a similar security-related role is essential, however a CCTV license would also be very advantageous.

No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests.