SIA Licenced Resort Safety Officer

Butlin's; Skegness; Sur place; GBP 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Live-in accommodation available

Fortnightly pay

Résumé du poste

Butlin's in Skegness is seeking an SIA licensed Resort Safety Officer to patrol the resort, assist guests, and maintain access control across three entrances. You will deliver a high level of customer service while ensuring safety throughout guests' stays.

The role requires an SIA Door Supervisor or CCTV licence and prior security experience. Shifts include early, late and night work; live-in accommodation may be available to eligible applicants.

Qualifications

• Hands-on approach to work under pressure with a positive attitude.
• Excellent customer service and guest-focused mindset.
• Willingness to work varied shifts including nights.

Responsabilités

• Patrol the Resort and grounds to ensure guest safety.
• Manage access control at resort entrances.
• Welcome guests at the gate and provide assistance.
• Provide first aid when needed and follow licensing laws.

Connaissances

Customer service

Communication

Team player

Crisis management

Formation

SIA Door Supervisor licence

CCTV licence

Outils

First aid knowledge

Description du poste

SIA Licenced Resort Safety Officer

Department: Resort Safety

Employment Type: Permanent - Full Time

Location: Skegness

Compensation: £13.05 - £13.35 / hour

Description

About the Role

As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's.

Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

You will carry out regular patrols of the Resort, welcome our guests on Mondays and Fridays to the Resort providing the best possible first two hours experience, maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues

Typical working hours:

Working a variety of shift patterns covering early, late and night shifts over 40 hours per week. This qualified role is permanent and is paid fortnightly. Live in accommodation may be available for those aged 18 and over and if relocating to the area.

About You

You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive ‘people person’ attitude. You should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary and be able to demonstrate previous experience in a security or safety related role.

A valid SIA Door Supervisor licence or CCTV license, along with previous experience in a similar security-related role is essential.

No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests.