Resort Safety Officer | SIA Licensed & Guest Experience

Butlin's; Skegness; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Live-in accommodation

Fortnightly pay

Job summary

Butlin's is seeking a Resort Safety SIA team member to blend customer service with security across our resort. You will patrol, control access to entrances and assist guests, delivering a warm welcome at the gate and maintaining high safety standards throughout their stay.

You will work in a variety of venues, with early, late and night shifts, and may have live-in accommodation available for those aged 18+. A hands-on, pressure-ready, people-focused approach is essential to success in this role.

Qualifications

• A valid SIA Door Supervisor licence or CCTV licence is essential.
• Experience in a security or safety-related role is essential.
• Hands-on approach with the ability to work well under pressure and be a 'people person'.
• Ability to work in a team and deliver exceptional customer service.

Responsibilities

• Carry out regular patrols of the Resort.
• Welcome guests at the gate on Mondays and Fridays.
• Maintain access control of three Resort entrances.
• Provide first aid assistance to team and guests where needed.
• Comply with Butlin's, SIA and local licensing requirements when working in licensed venues.

Skills

Customer service

Security awareness

Communication

Teamwork

Under pressure

Problem solving

Education

SIA Door Supervisor licence

CCTV licence

Job description

Butlin's is seeking a Resort Safety SIA team member to blend customer service with security across our resort. You will patrol, control access to entrances and assist guests, delivering a warm welcome at the gate and maintaining high safety standards throughout their stay.

You will work in a variety of venues, with early, late and night shifts, and may have live-in accommodation available for those aged 18+. A hands-on, pressure-ready, people-focused approach is essential to success in this role.