Resort Safety & Guest Experience Lead

Butlins; Arundel; On-site; GBP 28,000 - 36,000; Full time

Job summary

Butlins is seeking a Resort Safety Shift Manager to lead a team of Resort Safety (Security) personnel across a large holiday destination. You will manage shifts, ensure staff coverage, and focus on guest experience while maintaining safety standards.

The role requires an in-date SIA (Door Supervision) license and a full driving licence, with the ability to drive company vehicles around the resort. Accommodation is not provided for this role.

Qualifications

• In-date SIA Door Supervision license and full driving licence required.
• Experience leading teams in busy security or safety environments.
• Ability to direct, respond, and maintain brand standards in all situations.

Responsibilities

• Lead a team of Resort Safety (Security) Team Members on shift.
• Ensure optimal allocation of staff to maximise guest experience.
• Support team workload and provide guidance as needed.
• Feedback to Resort Safety Managers on areas for improvement and guest feedback.

Skills

SIA Door Supervisor

Team Leadership

Driving Licence

Security Knowledge

Job description

Butlins is seeking a Resort Safety Shift Manager to lead a team of Resort Safety (Security) personnel across a large holiday destination. You will manage shifts, ensure staff coverage, and focus on guest experience while maintaining safety standards.

The role requires an in-date SIA (Door Supervision) license and a full driving licence, with the ability to drive company vehicles around the resort. Accommodation is not provided for this role.