SIA-Licensed Resort Safety & Guest Experience Officer

Butlins; England; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Live-in accommodation

Job summary

Butlin's is seeking a Resort Safety SIA team member to combine customer service with security knowledge across our resort. You will patrol areas, welcome guests, and ensure access control at multiple entrances. The role requires good communication, a fair approach to problem solving, and a positive team attitude.

An SIA Door Supervisor licence is essential. This is a full-time, shift-based role with 40 hours per week, including day and night shifts.

Qualifications

• SIA Door Supervisor licence essential.
• Strong customer service ethos under pressure.
• Ability to work in a fast-paced team environment.

Responsibilities

• Patrol the Resort to maintain safety and security.
• Welcome guests at the gate on Mondays and Fridays.
• Maintain access control at three Resort entrances.
• Provide first aid assistance to guests and team when required.

Skills

Customer service

Security awareness

People skills

Job description

Butlin's is seeking a Resort Safety SIA team member to combine customer service with security knowledge across our resort. You will patrol areas, welcome guests, and ensure access control at multiple entrances. The role requires good communication, a fair approach to problem solving, and a positive team attitude.

An SIA Door Supervisor licence is essential. This is a full-time, shift-based role with 40 hours per week, including day and night shifts.