Resilience & Continuity Leader for Banking Ops

AlbaCo Ltd; East Kilbride; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

37 days annual leave

Private health insurance

Life assurance & income protection

Flexible onsite / hybrid working

Job summary

Alba is a fast-growing challenger bank seeking a Business Continuity & Operational Resilience Manager to safeguard the Bank's ability to deliver for customers and colleagues. You will strengthen resilience, support regulatory compliance and help ensure continued outstanding outcomes as Alba scales.

This role is based in East Kilbride on-site with flexibility, offering a dynamic environment, senior stakeholder exposure and a clear path to impact across Operations, Technology and Risk.

Qualifications

• Significant experience in Operational Resilience and Business Continuity.
• Strong understanding of UK Operational Resilience requirements.
• Experience designing resilience testing and scenario exercises.
• Proven experience maintaining Business Continuity frameworks and plans.
• Experience coordinating incidents in regulated environments.
• Strong stakeholder management and governance reporting to senior leadership.
• Analytical, problem-solving and organisational skills.
• Calm under pressure during incidents and periods of disruption.

Responsibilities

• Own and enhance Alba's Operational Resilience, Business Continuity and Incident Management frameworks.
• Lead ongoing development of resilience capability and response to disruption.
• Maintain Important Business Services mapping and Impact Tolerance assessments.
• Design and facilitate resilience testing, scenario exercises and continuity plans.
• Lead annual business continuity and resilience review programmes across the Bank.
• Coordinate incident management activities with effective escalation and resolution.
• Drive lessons learned and continuous improvement after incidents and testing.
• Partner with Operations, Technology, Risk and Compliance to embed resilience best practice.
• Conduct resilience assessments of critical third-party suppliers and risk management.
• Produce management information, dashboards and governance reporting for Executive/Board.
• Support audit, assurance and regulatory reviews.
• Act as Alba's SME for Operational Resilience, Business Continuity and Incident Management.
• Champion a culture of resilience and risk awareness; embody Alba values.

Skills

Operational resilience

Business continuity

Incident management

Governance reporting

Stakeholder management

Job description

Alba is a fast-growing challenger bank seeking a Business Continuity & Operational Resilience Manager to safeguard the Bank's ability to deliver for customers and colleagues. You will strengthen resilience, support regulatory compliance and help ensure continued outstanding outcomes as Alba scales.

This role is based in East Kilbride on-site with flexibility, offering a dynamic environment, senior stakeholder exposure and a clear path to impact across Operations, Technology and Risk.