Change Manager

AlbaCo Ltd; East Kilbride; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

37 days annual leave

Birthday Booster – extra day off

Private health insurance

Life assurance & income protection

Job summary

Alba is seeking an experienced Change Manager / PMO to play a key role in delivering our strategic change agenda at East Kilbride. This on-site role (with flex) sits at the heart of Alba, a growing challenger bank focused on a human-centred approach to modern banking, and offers the chance to shape how change is embedded across the organisation.

You will own and continuously enhance the Bank's Change Management Framework, governance, controls and reporting.

Qualifications

• Proven experience delivering business change in Financial Services.
• Strong project, programme and stakeholder management skills.
• Experience operating within regulated environments and delivering complex change programmes.
• Ability to influence and engage stakeholders at all levels of an organisation.
• Strong analytical and problem-solving skills, translating strategy into delivery.
• Experience managing competing priorities in a fast-paced environment.
• Structured, organised, hands-on mindset with a pragmatic approach.
• Excellent communication skills with credibility and trust-building.

Responsibilities

• Support the delivery of Alba's strategic change agenda across people, process, technology and regulatory initiatives.
• Own and continuously enhance the Bank's Change Management Framework, governance, controls and reporting.
• Partner with stakeholders across the business to identify requirements, challenge thinking and develop practical solutions.
• Facilitate workshops, planning sessions and change activities to support successful delivery.
• Act as the key link between business and technology teams throughout the change lifecycle.
• Coordinate projects from initiation through to implementation, ensuring outcomes are delivered effectively.
• Maintain project plans, roadmaps, RAID logs, governance packs and executive reporting.
• Lead change impact assessments, business readiness activities, communications and adoption plans.
• Identify, manage and report on risks, issues, dependencies and delivery milestones.
• Support regulatory, operational resilience and business-critical change programmes.
• Manage third-party suppliers and delivery partners where required.
• Contribute to governance forums, including Change Advisory Boards and steering committees.
• Champion continuous improvement and help embed a positive change culture across the organisation.
• Be a role model for Alba Values and Alba ways of working.

Job description

East Kilbride (Onsite with flex) | Full-time / 35 hours per week | Highly competitive

At Alba, we're building something special: a modern bank with a human touch.

Our mission is simple: to enable people, businesses and communities to flourish. As we continue our growth journey, we're looking for ambitious, driven and collaborative individuals who want to help shape the future of banking.

We're now seeking an experienced Change Manager / PMO to play a key role in delivering our strategic change agenda. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys bringing structure to complex programmes, and is passionate about delivering meaningful business outcomes.

Working across the Bank, you'll be instrumental in ensuring strategic, operational, regulatory and technology-led initiatives are delivered successfully, helping Alba scale and evolve while maintaining a strong focus on customer and colleague experience.

This is more than a project delivery role. It's an opportunity to influence how change is embedded across a growing challenger bank and help shape the way we work as we build for the future.

What you'll do:

• Support the delivery of Alba's strategic change agenda across people, process, technology and regulatory initiatives
• Own and continuously enhance the Bank's Change Management Framework, governance, controls and reporting
• Partner with stakeholders across the business to identify requirements, challenge thinking and develop practical solutions
• Facilitate workshops, planning sessions and change activities to support successful delivery
• Act as the key link between business and technology teams throughout the change lifecycle
• Coordinate projects from initiation through to implementation, ensuring outcomes are delivered effectively
• Maintain project plans, roadmaps, RAID logs, governance packs and executive reporting
• Lead change impact assessments, business readiness activities, communications and adoption plans
• Identify, manage and report on risks, issues, dependencies and delivery milestones
• Support regulatory, operational resilience and business-critical change programmes
• Manage third-party suppliers and delivery partners where required
• Contribute to governance forums, including Change Advisory Boards and steering committees
• Champion continuous improvement and help embed a positive change culture across the organisation
• Be a role model for our Alba Values and Alba ways of working

What you'll bring:

• Proven experience delivering business change, transformation and project initiatives within Financial Services
• Strong project, programme and stakeholder management skills
• Experience operating within regulated environments and delivering complex change programmes
• The ability to influence and engage stakeholders at all levels of an organisation
• Strong analytical and problem-solving skills, with the ability to translate strategy into delivery
• Experience managing competing priorities and delivering results in a fast-paced environment
• A structured and organised approach combined with a hands-on, pragmatic mindset
• Excellent communication skills with the ability to build credibility and trust quickly
• A passion for continuous improvement and driving positive business outcomes
• The resilience, adaptability and energy to thrive in a growing challenger bank

It would be great if you also have:

• Experience developing or enhancing Change Management Frameworks
• Experience supporting technology, digital transformation or operational resilience programmes
• Experience within a challenger bank, start-up or high-growth environment
• Professional qualifications such as PRINCE2, Scrum, Change Management or Business Analysis certifications

Why you'll love it here:

• Highly competitive salary
• 37 days annual leave (including bank holidays)
• Birthday Booster – enjoy an extra day off to celebrate your birthday
• Private health insurance
• Life assurance & income protection
• The opportunity to shape how change is delivered in a growing bank
• Exposure to strategic initiatives and senior leadership
• A genuinely supportive and collaborative culture
• The chance to make a real impact and help build something special from the ground up.