Residential Sales Negotiator

Harris Birt Ltd.; Cowbridge; Remote; GBP 21,000 - 32,000; Full time

Job summary

Harris Birt Ltd. is seeking a Residential Sales Negotiator for our Cowbridge branch. The role covers managing property sales from initial enquiry through to completion, including arranging viewings and handling offers.

You will maintain regular communication with vendors and buyers, use our Matterport technology, and ensure compliance and documentation are in order. A proactive attitude and strong local knowledge are essential.

Qualifications

• Experience in estate agency or residential property sales with market knowledge.
• Excellent communication, written and verbal, with clients and colleagues.
• Strong customer service focus, building long-term relationships.
• Proven sales abilities including negotiation and pipeline management.
• Good organisation and time management with attention to documentation.
• Familiar with property software, CRM systems, and standard office apps; eager to learn new tools.
• Full UK driving licence and access to a vehicle for appointments and viewings.
• Experience in residential agency or related property role; Propertymark or RICS qualification is an advantage.

Responsibilities

• Manage residential property sales from enquiry to completion.
• Arrange and conduct viewings, handle offers, and liaise with vendors and buyers.
• Coordinate with lettings and other departments to meet branch targets.
• Ensure documentation and compliance requirements are met.

Skills

Estate agency experience

Negotiation skills

Customer service

Communication skills

Organisation & time management

CRM software

Driving licence

Education

Propertymark or RICS qualifications advantageous

Tools

Property software

CRM systems

Microsoft Office

Job description

The Residential Sales Negotiator is a full-time, on-site role based in Cowbridge. The position involves managing residential property sales from initial enquiry through to completion, including arranging and conducting viewings, handling offers, and maintaining regular communication with vendors and buyers. The role requires assisting with take ons and using our Matterport technology as well as ensuring all documentation and compliance requirements are met. Day-to-day tasks also include providing clear advice on the sales process, responding promptly to customer queries, coordinating with colleagues in lettings and other departments, and actively contributing to office targets and overall branch performance.

Qualifications

• Experience within estate agency or residential property sales, with a strong understanding of Estate Agents practices and local property markets.
• Excellent Communication skills, including clear written correspondence and confident, professional verbal interaction with clients and colleagues.
• Strong Customer Service skills, with a focus on building long-term relationships, managing expectations, and handling enquiries in a respectful and inclusive manner.
• Proven Sales abilities, including negotiation, pipeline management, and working to individual and team targets.
• Good organizational and time-management skills, with attention to detail in documentation and compliance.
• Comfortable using property software, CRM systems, and standard office applications; willingness to learn new tools.
• Full UK driving licence and access to a vehicle for attending appointments and viewings.
• Previous experience in residential agency or a related property role is highly beneficial; relevant vocational training or qualifications via Propertymark or RICS are an advantage.

Competitive salary with a basic salary structure as well as commission.