Residential Leasehold Property Manager

Burns Hamilton; Bournemouth; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading property management company in Bournemouth is seeking a proactive Residential Leasehold Property Manager. This role involves managing a portfolio of properties, ensuring compliance, and building strong client relationships. The company offers a supportive environment with opportunities for professional growth and development.

Benefits

Competitive salary

Commission on major works fees

Support for training and qualification costs

Regular social events and team-building activities

Attendance at property industry events

Enhanced Employee Assistance Programme

Opportunities to get involved with charity and community events

Qualifications

• Proactive and detail-oriented with strong communication skills.
• Willing to pursue TPI qualifications or apprenticeships.

Responsibilities

• Conduct regular site inspections and manage maintenance contracts.
• Ensure health & safety compliance across all managed sites.
• Prepare annual service charge budgets and handle insurance claims.

Skills

Communication

Organisational Skills

Attention to Detail

Time Management

Tech-Savvy

Education

TPI Qualifications

Tools

MS Word

Excel

Outlook

Job description

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Operations Director, Burns Hamilton - Property Management Professional

About Us

At Burns Hamilton, we are more than a property management company — we are a trusted partner for landlords throughout Dorset and Hampshire. Based in the heart of Bournemouth, we specialise in managing both leasehold and freehold properties with a commitment to excellent customer service and professional standards. As proud members of The Property Institute (TPI), we actively support our team’s growth with membership benefits, training, and professional qualifications.

The Opportunity

We’re looking for a proactive and detail-oriented Residential Leasehold Property Manager to join our collaborative team. This is a key role where you’ll manage your own portfolio of properties, act as a trusted point of contact for clients and residents, and ensure our buildings are safe, well-maintained, and legally compliant.

After successfully completing probation, you’ll have the option to move to a hybrid working arrangement, offering flexibility to match your lifestyle.

What You’ll Be Doing

In this dynamic and varied role, your responsibilities will include:

• Conducting regular site inspections for your allocated buildings
• Managing maintenance contracts and ensuring high service standards
• Ensuring health & safety compliance across all managed sites
• Preparing annual service charge budgets in collaboration with clients
• Handling insurance claims and renewals with our insurance team
• Building strong relationships with resident directors, contractors, and leaseholders
• Attending AGMs, board meetings, and other resident gatherings
• Using Qube software to maintain accurate and up-to-date records
• Interpreting lease agreements and ensuring contractual compliance
• Liaising with internal accounts and administration teams
• Drafting newsletters and client communications to keep residents informed
• Operating in accordance with RICS Code, TPI Standards, GDPR, CDM 2015, and other regulations

Who We’re Looking For

Great property management is all about people. We’re looking for someone who is:

• A confident communicator with a professional and approachable style
• Highly organised, with strong attention to detail and time management skills
• Tech-savvy, especially with MS Word, Excel, and Outlook
• Proactive, solution-focused, and comfortable making decisions
• Willing to work toward (or currently pursuing) TPI qualifications or apprenticeships
• A team player with a strong desire to learn and grow

Not ticking every box? If you have relevant or transferable skills, we’d still love to hear from you.

Why Join Us?

At Burns Hamilton, we value your development and wellbeing. We offer a supportive environment where your contributions are recognised and your growth is encouraged.

What we offer:

• Competitive salary (dependent on experience)
• Commission on major works fees
• Support for training and qualification costs
• Regular social events and team-building activities
• Attendance at property industry events
• Enhanced Employee Assistance Programme
• Opportunities to get involved with charity and community events

Apply Today

Ready to make a difference in the property management sector? Send us your CV and a cover letter — we’re excited to learn more about you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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