Residential Facilities Manager (Over 55s)

Clarion Housing Association; Greater London; Presencial; GBP 28.000 - 36.000; Tempo integral

Resumo da vaga

Clarion Housing Association in Orpington is recruiting for a facilities management role supporting residents in our Over 55s housing schemes. You will manage access, act as a key-holder, and work with internal teams to deliver services that help residents enjoy their homes and facilities.

The role requires strong customer care, excellent communication, and IT skills, with the ability to stay calm under pressure, handle emergencies, and organise your workload effectively.

Qualificações

• Must have good customer care skills.
• Excellent communication and IT skills.

Responsabilidades

• Manage access to the building for residents, contractors and visitors.
• Be a key-holder and ensure security of communal areas and facilities.
• Act as the first point of contact for residents and coordinate with internal teams.
• Organise and prioritise workload, handling emergencies calmly and professionally.
• Provide reliable facilities support across over 55s housing schemes.

Conhecimentos

Customer care

Communication

Time management

IT skills

Security procedures

Ferramentas

Facilities management

Descrição da vaga

Clarion Housing Association in Orpington is recruiting for a facilities management role supporting residents in our Over 55s housing schemes. You will manage access, act as a key-holder, and work with internal teams to deliver services that help residents enjoy their homes and facilities.

The role requires strong customer care, excellent communication, and IT skills, with the ability to stay calm under pressure, handle emergencies, and organise your workload effectively.