Residential Childcare Worker at Sylva Garden's, a registered children's home for three young people aged up to 18, run by Conwy County Borough Council. The role centres on day-to-day care, leading shifts and mentoring Level 1 and Level 2 staff, while helping young people build independence and have their voice heard. The post involves rota-based unsociable hours, including overnight working, and follows Active Support and Positive Behaviour Support approaches. Fit depends on a Level 3 qualification in children and young people's care and Social Care Wales registration.
What the job involves
- Lead on shift and mentor and guide Level 1 and Level 2 staff
- Support Level 1 and Level 2 workers on shift, including handover and reporting developments and significant incidents
- Support Level 1 and Level 2 workers to meet Social Care Wales registration requirements, including renewal
- Help children and young people have their voice heard and build skills for their future
- Plan and deliver imaginative activities that build skills
- Support children who communicate through behaviours of concern, teaching them other ways to communicate
- Motivate children to take part in special interests and activities at home and in the community that support health and wellbeing
- Create a homely, kind and friendly environment unique to each child
- Build trusted relationships, balancing empowerment and limit setting to keep children safe
- Work unsociable hours on a rota, including through the night
- Apply Active Support, Positive Behaviour Support and reduction of restrictive practices approaches
- Keep practice transparent and open to discussion in professional supervision, in line with the Codes of Professional Practice for Social Care
Qualifications
- City & Guilds Level 3 Health & Social Care or equivalent in children and young people
Registration & licences
- Ability to meet Social Care Wales registration requirements, including renewal
Experience
- Experience working effectively with children and young people who present challenging behaviours
Skills & knowledge
- Ability to handle difficult and critical situations and apply appropriate strategies to manage behaviours that challenge
- Commitment to the Active Support, Positive Behaviour Support and reduction of restrictive practices model of care
- Creative and open-minded in support approaches to help children reach their potential
- Ability to communicate with children using a strategy they understand
- Friendly, trustworthy and supportive, with a positive outlook and the ability to build constructive relationships
- Resilience, staying calm and supportive on difficult days
Checks & eligibility
- Qualifications and references will be verified
Nice to have
- Level 3 Positive Behaviour Support qualification, to be achieved
- Training in communication methods such as Makaton and PECS
- Welsh language skills