Resident Support Worker

Path (Plymouth Access to Housing) Limited; Plymouth; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

24/7 Employee Assistance Programme

Enhanced sick pay

Maternity pay

Blue Light Card discounts

Cycle to Work Scheme

Ongoing learning and development

Job summary

Path (Plymouth Access to Housing) Limited is seeking a compassionate Resident Support Worker to join our team. You will support individuals living in temporary accommodation, helping them maintain housing and access services that promote wellbeing.

The ideal candidate will have experience supporting people, strong communication skills, and the ability to motivate individuals facing multiple challenges. Join us in making a genuine difference in the lives of others.

Qualifications

• Experience supporting people and managing a caseload.
• Able to engage and motivate people facing multiple challenges.
• Strong communication and organisational skills.
• Able to build positive relationships and work collaboratively with others.

Responsibilities

• Support residents in temporary accommodation.
• Provide practical support, advice and advocacy.
• Help residents access housing and health services.

Skills

Supporting people

Managing caseload

Strong communication

Organisational skills

Building relationships

Job description

We’re looking for a compassionate, proactive and resilient Resident Support Worker to join our Resident Support Team. You'll support people living in Path's temporary accommodation, helping them maintain their accommodation, overcome barriers and move on to settled housing. Using a trauma-informed and strengths-based approach, you'll provide practical support, advice and advocacy, helping residents access housing, benefits, health services and opportunities that support independence and wellbeing.

About you

We're looking for someone who:

• Experience supporting people and managing a caseload.
• Able to engage and motivate people facing multiple challenges.
• Strong communication and organisational skills.
• Able to build positive relationships and work collaboratively with others.
• Be part of a friendly, dedicated team tackling homelessness head‑on
• Make a genuine difference—every day your work will help change lives

Benefits include:

• 24/7 Employee Assistance Programme
• Enhanced sick pay and maternity pay
• Blue Light Card discounts
• Cycle to Work Scheme
• Ongoing learning and development opportunities

Equity, Inclusion and Belonging at Path

We are committed to creating a workplace where everyone feels respected, valued and able to belong. We welcome applications from people of all backgrounds and ensure equity and inclusion throughout our recruitment process. All personal information is handled sensitively and confidentially.

We actively encourage applications from people with direct lived experience of homelessness or related challenges.