Resident Services & Safety Coordinator

YMCA West London; Bath; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free gym

Retail discounts

Well-being counselling

Flexible locations

Career development

Family-friendly

Life assurance

Job summary

YMCA St Paul’s Group is seeking a friendly Housing and Support receptionist to deliver high-quality customer service to residents and visitors. You will be the first point of contact, handle calls, mail, repairs, payments, and contribute to safety through first aid and fire marshal duties while upholding health and wellbeing standards.

Based in Bath as part of our Housing and Support team, you will join a committed charity with a long history.

Responsibilities

• Frontline reception duties and handling calls
• Manage mail, repairs, and payments
• Assist with safety checks, first aid, and fire marshal duties
• Welcome new residents and address concerns
• Uphold health, safety, and wellbeing standards

Job description

YMCA St Paul’s Group is seeking a friendly Housing and Support receptionist to deliver high-quality customer service to residents and visitors. You will be the first point of contact, handle calls, mail, repairs, payments, and contribute to safety through first aid and fire marshal duties while upholding health and wellbeing standards.

Based in Bath as part of our Housing and Support team, you will join a committed charity with a long history.