Resident Services & Property Coordination

A2dominion Group; Oxford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days' holiday

Up to 8% pension

Health and lifestyle benefit allowance

Job summary

A2Dominion is seeking an Assistant Property Manager to support day-to-day management of a specialist housing portfolio in Oxford. You will work with an experienced Property Manager to ensure properties run smoothly and deliver high-quality customer service to residents, partners and contractors.

The role involves maintaining records, coordinating repairs, tenancy administration, and occasional reception duties. A proactive, adaptable approach and strong organisational skills are essential.

Qualifications

• Experience in an administrative, customer service or housing-related role.
• Excellent organisation skills with the ability to maintain accurate records and manage competing priorities.
• Strong written and verbal communication skills.
• Proactive, adaptable approach with willingness to support different areas of the team, including reception cover.
• Strong attention to detail and a commitment to delivering excellent customer service.
• GCSEs (or equivalent) in Maths and English (Grades A-C).

Responsibilities

• Maintain accurate records for properties and residents.
• Coordinate repairs and liaise with contractors and partners.
• Respond to customer enquiries and assist with tenancy administration.
• Provide reception cover and support other team members as needed.
• Build positive relationships with residents, colleagues and external partners.

Skills

Administrative experience

Customer service

Strong communication

Organisational skills

Reception cover

Education

GCSEs Maths & English

Tools

Outlook

Word

Excel

Job description

A2Dominion is seeking an Assistant Property Manager to support day-to-day management of a specialist housing portfolio in Oxford. You will work with an experienced Property Manager to ensure properties run smoothly and deliver high-quality customer service to residents, partners and contractors.

The role involves maintaining records, coordinating repairs, tenancy administration, and occasional reception duties. A proactive, adaptable approach and strong organisational skills are essential.