Resident Services Coordinator

Stoll UK; Greater London; On-site; GBP 29,985 - 36,648; Full time

Benefits offered by this job

Healthcare Cash Back Plan

Ride to Work Scheme

Season Ticket Loans

Pension Scheme

Job summary

A leading supported housing provider in London is seeking a full-time Service Coordinator to deliver outstanding service to residents and stakeholders. Responsibilities include managing inquiries, coordinating property maintenance, and ensuring high-quality service delivery. This role offers a salary of £33,317.19 per year along with benefits. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving. Applications are encouraged from all backgrounds, especially ex-Service personnel.

Qualifications

• Experience in a customer-facing role.
• Ability to manage multiple tasks efficiently.
• Understanding of GDPR and data protection policies.

Responsibilities

• Deliver outstanding service to residents and stakeholders.
• Coordinate maintenance and repairs for properties.
• Manage resident inquiries and resolve issues efficiently.

Skills

Customer service

Communication skills

Problem-solving

Job description

A leading supported housing provider in London is seeking a full-time Service Coordinator to deliver outstanding service to residents and stakeholders. Responsibilities include managing inquiries, coordinating property maintenance, and ensuring high-quality service delivery. This role offers a salary of £33,317.19 per year along with benefits. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving. Applications are encouraged from all backgrounds, especially ex-Service personnel.