Resident Services Advisor - Housing & Repairs

Jigsaw Homes Group; Leigh; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Annual leave 24 days

Rising to 29 days

Bank holidays

Concessionary leave days

On-site gym

Health plan

Maternity/paternity leave

Training & development

Buy/sell up to 5 days leave

Job summary

Jigsaw Homes Group, a leading housing provider in England, is seeking a Customer Services advisor to join our vibrant team. You will be the first point of contact for residents, handling a wide range of enquiries from repairs and rent payments to housing applications in a busy but supportive environment.

We offer competitive pay and benefits, including 24 days of annual leave rising to 29, bank holidays, 3 concessionary days, an on-site gym, and generous family leave options, with ongoing

Responsibilities

• Be the first point of contact for customers with a range of inquiries including repairs, rent payments, and housing applications in a busy but supportive environment.
• Provide accurate information, resolve issues and direct requests to the appropriate team to ensure high-quality service.

Job description

Jigsaw Homes Group, a leading housing provider in England, is seeking a Customer Services advisor to join our vibrant team. You will be the first point of contact for residents, handling a wide range of enquiries from repairs and rent payments to housing applications in a busy but supportive environment.

We offer competitive pay and benefits, including 24 days of annual leave rising to 29, bank holidays, 3 concessionary days, an on-site gym, and generous family leave options, with ongoing