Resident Marketing Executive (Reports & Mailings)

Clarion Housing Group; Greater London; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

Clarion Housing Group is seeking a Resident Marketing Executive to support the creation of resident publications, reports and mandatory mailings in a hybrid role with a London base at Camden. You’ll coordinate content from multiple stakeholders, manage external suppliers, and deliver high‑quality outputs on time and within budget while ensuring GDPR compliance and accessibility standards.

Strong copywriting, clear communication and ability to simplify complex information are essential to engage

Qualifications

• Proven experience producing resident or customer‑facing publications
• Ability to simplify complex information for diverse audiences
• Strong copywriting skills and attention to accessibility and GDPR standards
• Experience coordinating content from multiple stakeholders and managing external suppliers

Responsibilities

• Create resident publications, reports and mandatory mailings to meet regulatory standards.
• Coordinate content from multiple stakeholders and suppliers.
• Deliver outputs on time and within budget while ensuring GDPR compliance.
• Support broader communications team to maintain efficient processes.

Skills

Copywriting

Stakeholder coordination

GDPR compliance

Accessibility standards

Print & digital channels

Tools

Content management systems

Print management

Digital channels

Job description

Location: Hybrid with a London base location Salary: £37,854 to £47,319 per annum pro rata (in exceptional circumstances we would consider a salary of up to 10% above the top of the advertised range) Hours: 36 hours per week – flexible options considered Contract Type: Secondment / Fixed Term Contract until November 2027

Employer of the Year Housing Heroes awards 2025 and Winner 2026 Inspiring Places to Work UK & Ireland We’re looking for a Resident Marketing Executive to support the creation of clear, accurate and accessible resident publications, reports and mandatory mailings. You’ll play a key role in ensuring residents receive information that meets regulatory standards and reflects our commitment to accurate, consistent, customer‑focused communication.

Alongside this, you’ll support the wider communications team to keep processes running smoothly. With proven experience producing resident or customer‑facing publications that improve understanding and engagement, you’ll also bring strong copywriting skills, the ability to simplify complex information, and a solid grasp of accessibility and inclusion standards.

Confidence coordinating content from multiple stakeholders, managing external suppliers and delivering high‑quality outputs on time and within budget, all while ensuring GDPR compliance, is vital. You’ll use feedback and performance data to refine and improve communications, and you’ll have experience across both print management and digital channels.

Collaboration is key, and you’ll thrive in a team that values flexibility, strong relationships and a positive, can‑do approach. If you’re highly organised, detail‑driven and comfortable managing competing deadlines and publication schedules, then this could be the opportunity you have been looking for!

Please review the full role profile Resident Marketing Executive (Reports & Mailings) and Behaviours & Mandatory Accountabilities OD level 5 before applying. Salaries are just the starting point. At Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more

To find out more about who we are and what we do.

Closing Date: Sunday 25th October 2026 at midnight.

This is a hybrid role with a base location at our offices in Camden, London. Candidates will be expected to work from the office at least 3 days per week. Applicants must be able to travel as required.

At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close early without notice.

About Clarion Housing Group Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities. Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online. Web: www.clarionhg.com LinkedIn: www.linkedin.com To find out more about working for Clarion.

Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.