Resident Liaison Officer - 3 Yr Contract

Approach Personnel Ltd; Chippenham; On-site; GBP 23,000 - 32,000; Full time

Job summary

Approach Personnel Ltd is seeking a Resident Liaison Officer for a field-based, temporary contract across Chippenham. You will work directly with residents, informing them about upcoming works and coordinating access for contractors.

The role is 95% community-based with an immediate start and an hourly rate of up to £20. You will be the main link between the project team and residents to ensure information is heard and support is provided throughout the works.

Responsibilities

• Visiting residents door-to-door to explain upcoming works
• Delivering letters, notices and appointment cards to properties
• Collecting resident feedback, concerns and access preferences
• Booking and confirming appointments for surveys and contractor visits
• Logging all resident interactions and reporting back to the project team

Job description

Resident Liaison Officer - Chippenham

Approach Personnel are proud to be partnered with a nationwide, retrofit social housing contractor, who are currently looking for a Resident Liaison Officer to join them on a temporary, contract based position across Chippenham.

This is a field-based role - you will spend around 95% of your time out in the community, visiting residents, delivering information and arranging access for contractors. You'll act as the key point of contact between the project team and local residents, ensuring people are informed, heard and supported throughout the works.

The role has an IMMEDIATE start date and we will be paying up-to £20ph for the right individual.

Key Responsibilities:

• Visiting residents door-to-door to explain upcoming works
• Delivering letters, notices and appointment cards to properties
• Collecting resident feedback, concerns and access preferences
• Booking and confirming appointments for surveys and contractor visits
• Logging all resident interactions and reporting back to the project team